SUMMARY:
Personal Lines Sales Manager – Short-Term Insurance | East Rand
POSITION INFO:
Employer Description A well established Underwriting Management Agency (UMA) based in the East Rand. Job Description Our client is seeking an experienced Personal Lines Sales Manager to drive broker business development, grow premium income and lead a team of Personal Lines Consultants. The successful candidate will be responsible for driving Personal Lines sales growth nationally through the development of existing broker relationships, acquisition of new brokers and effective leadership of a sales team. This role requires a commercially driven individual with strong short-term insurance knowledge, a proven sales management track record and the ability to build profitable, long-term broker partnerships. Key Responsibilities Drive individual and team sales performance to achieve monthly and annual premium targets. Grow business within the existing broker network and identify new business opportunities. Identify, secure and develop new broker relationships to expand the company's national footprint. Lead, coach and develop a team of four Personal Lines Consultants, ensuring individual targets align with overall sales objectives. Monitor sales activities, quotations, conversion rates and broker engagement to maximise performance. Promote profitable new business by maintaining sound underwriting and claims performance outcomes, with a focus on the new business loss ratio. Conduct regular performance reviews, provide ongoing coaching and implement development plans to address performance gaps. Build and maintain strong relationships with brokers, internal departments and key stakeholders to ensure effective service delivery. Communicate product developments, process changes and market opportunities to brokers, facilitating training where required. Address broker queries and complaints, working collaboratively with internal teams to resolve service delivery challenges. Monitor market trends, competitor activity and emerging business opportunities. Prepare and present sales performance reports and provide input into management discussions. Ensure the team adheres to applicable regulatory requirements, including FAIS Fit and Proper requirements and ongoing CPD obligations. Qualifications Grade 12 \/ Matric - essential. NQF Level 4 Short-Term Insurance qualification (120-150 credits), completed or currently in progress - essential. RE5 Regulatory Examination for Representatives - essential. Evidence of FSCA registration, including DOFA date - essential. Higher Certificate in Short-Term Insurance (NQF Level 5) or higher - Highly advantageous. Skills The successful candidate will have: A minimum 3-5 years' experience in Personal Lines insurance sales. At least 3 years' experience managing a sales team with direct reports, including target setting, performance management and coaching. Proven ability to achieve sales targets, grow premium income and develop profitable broker relationships. Strong knowledge of the short-term insurance market, broker distribution channels and Personal Lines products. Excellent leadership, coaching, negotiation and relationship management skills. Strong commercial acumen, analytical ability and problem-solving skills. Excellent communication, planning and organizational skills. Ability to manage conflict, make sound decisions and perform effectively in a target-driven environment. Proficiency in Microsoft Word, Excel and Outlook. Experience using the TIAL Operating System (System A) will be highly advantageous. A valid driver's license is essential. Willingness to travel nationally and stay away from home when required. Benefits Employer provident fund contribution, forming part of the CTC.
