SaaS Engineering Intern

SUMMARY:
Gain hands-on experience in workflow architecture, automation, and SaaS implementation. Cape Town, Remote, SaaS and consulting, R10 000 – R15 000 per month.

POSITION INFO:

About Our Client

Our client helps businesses turn operational complexity into structured, scalable systems through workflow design, systems integration, and automation advisory. They operate within a SaaS and consulting environment to build structured operating systems through implementation, optimisation, and automation.

The Role: SaaS Engineering Intern

This internship provides practical exposure to workflow architecture, systems automation, and software implementation within a SaaS consulting environment. The role exists to support requirements gathering, workflow configuration, testing, documentation, and client onboarding initiatives while working with the Engineering and Growth & Development teams.

Key Responsibilities

• Currently pursuing or recently completed a Bachelors degree in Computer Science, Engineering, Information Systems, or related field.
• Assist in gathering and analysing business requirements alongside the Growth & Development team to identify workflow gaps and automation opportunities.
• Collaborate on designing scalable workflow architectures and translating operational requirements into system configurations.
• Configure project management and automation platforms, including building custom workflows, statuses, custom fields, automations, dashboards, and reporting structures.
• Support API-based and no-code integrations between systems.
• Perform functional testing and validate workflow accuracy and system behaviour.
• Create and maintain technical documentation, SOPs, and user guides.
• Support client onboarding and assist with system-related support tickets.

About You

• Currently pursuing or recently completed a Bachelors degree in Computer Science, Engineering, Information Systems, or related field.
• Basic knowledge of JavaScript, Python, or another programming language.
• Understanding of automation logic and workflow systems.
• Strong analytical and problem-solving ability.
• High attention to detail and clear communication skills.
• Ability to follow structured processes and standards.
• Professional conduct when interacting with clients during working hours (08:00 – 17:00).
• Willingness to learn in a fast-paced consulting environment.
• Familiarity with APIs, system integrations, and databases (SQL or NoSQL) advantageous.
• Exposure to version control systems such as Git beneficial.