Sales & Admin Assistant

SUMMARY:
-

POSITION INFO:
Sales & Admin Assistant Location: Johannesburg, South Africa Overview: We are looking for a Sales & Admin Assistant to provide administrative and operational support to the sales team. The successful candidate will coordinate customer orders, maintain accurate records, monitor deliveries and liaise with customers, warehouse personnel and supply chain teams to ensure efficient order processing. Responsibilities: • Receive, capture and process customer orders accurately and within required timelines. • Serve as the link between the sales team, customers, warehouse, supply chain and logistics teams. • Liaise with warehouse and logistics teams regarding stock availability, dispatch and delivery schedules. • Track orders from placement to delivery and proactively communicate delays or issues to the relevant sales representatives. • Maintain accurate and up-to-date order records and customer account information. • Prepare reports on order status, sales administration and account activities. • Provide general administrative support, including filing, recordkeeping and responding to customer queries. • Respond professionally and promptly to internal and external queries relating to orders and deliveries. • Identify and escalate discrepancies involving orders, stock availability and invoicing. • Support the sales team with day-to-day administrative activities to ensure smooth operations. Minimum Requirements: • Previous experience in sales administration, order processing or supply chain coordination. • A qualification in Business Administration, Supply Chain Management or a related field will be advantageous. • Strong analytical and problem-solving skills. • Proficiency in Microsoft Excel, including formulas, pivot tables and data analysis. • Good working knowledge of Microsoft Office applications. • Experience using ERP systems or order management platforms will be advantageous. • Excellent attention to detail and accuracy. • Strong organisational and time-management skills. • Good written and verbal communication skills. • Ability to manage multiple orders, deadlines and customer queries. • Ability to work calmly and accurately under pressure. Additional Information • The position is office-based in Johannesburg, South Africa. • The successful candidate will work closely with sales, customers, warehouse and supply chain teams. • Remuneration will be discussed with shortlisted candidates