Sales & Marketing Coordinator

SUMMARY:
A well-established Transport and Logistics company is seeking a Sales & Marketing Coordinator. The ideal candidate is a self-motivated individual who performs well under pressure and is committed to get things done.

POSITION INFO:

Requirements and Qualifications:

• Grade 12 with Mathematics.
• Valid driver’s licence (Minimum code 8)
• Strong communicator.
• Previous sales or customer service experience.
• Geographical background and an understanding of international relocation will be advantages.
• Computer literacy on Google web-based applications, Excel and Word.
• Deadline driven with ability to carefully assess and streamline processes.

Responsibilities:

• Handle the liaison with clients/Client Relationship Management.
• Handle Sales enquiries and leads on the CRM System - Explaining services, pricing, and additional options (insurance, storage, packing)
• View client’s household goods if required.
• Prepare the costing for the quote.
• Follow up the quote.
• Monthly Sales Reports on follow ups.
• Open files for secured moves - Filing and maintaining accurate client records.
• Handle Tender requests.
• Administration functions - Handling emails, calls, and correspondence + Supporting management with ad-hoc administrative tasks.
• Claims Handling - Submission and tracking of insurance claims, ensuring all necessary documentation is complete and accurate.
• Marketing cold calls & field sales - Report Monthly to Head office.
• Injury on duty registration and administration.
• Managing various excel databases (Bordereaux and claims tracker)