Sales & Marketing Coordinator

SUMMARY:
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POSITION INFO:

Requirements:

• Grade 12 with mathematics
• Valid driver's license (minimum code 8)
• Strong communicator
• Previous sales or customer service experience
• A geographical background and an understanding of international relocations will be advantages
• Computer literacy on Google web based applications, Excel and Word
• Deadline driven with ability to carefully assess and streamline processes

Duties include:

• Handle the liaison with clients/Client Relationship Management
• Handle Sales enquiries and leads on the CRM System
• Explaining services, pricing, and additional options (insurance, storage, packing)
• View client’s household goods if required
• Prepare the costing for the quote
• Follow up the quote
• Monthly Sales Reports on follow ups
• Open files for secured moves - Filing and maintaining accurate client records
• Handle Tender requests
• Administration functions - Handling emails, calls, and correspondence + Supporting management with ad-hoc administrative tasks
• Claims Handling - Submission and tracking of insurance claims, ensuring all necessary documentation is complete and accurate
• Marketing cold calls & field sales - Report Monthly to Head office
• Injury on duty registration and administration
• Managing various different excel databases (Bordereaux and claims tracker)