Sales Administrator

SUMMARY:
We are looking for a proactive, organised, and customer-focused individual to act as a key support link between our client''s Sales team

POSITION INFO:

We are looking for a proactive, organised and customer-focused individual to act as a key support link between our client''s Sales team, operations and senior management. In this dual-capacity role you will assist with the full sales administration cycle (quoting, order processing, CRM updates, client follow-up) and provide personal executive assistance to senior leadership (calendar & email management, meeting coordination, documentation, ad-hoc tasks). You’ll thrive in a busy ICT business-solutions environment and be comfortable switching between sales support tasks and PA duties.

Key Responsibilities

Sales Administration:

• Support the Sales team with preparing quotes, proposals and tracking opportunities.

• Input and maintain accurate records in the CRM / sales database (lead tracking, client contact details, pipeline updates).

• Process sales orders and coordinate with procurement/logistics/operations to ensure timely delivery of solutions.

• Monitor follow-ups and ensure clients receive appropriate information and updates.

• Handle invoicing and work with finance to track payments, credit terms and collections.

• Prepare weekly/monthly sales reports and dashboards for management.

• Respond to client enquiries via phone/email, escalate as needed and ensure high customer-service standards.

Personal Assistant Duties:

• Provide executive support to senior leadership: manage calendar, schedule meetings, prepare agendas, book rooms/venues or external engagements.

• Monitor and respond (or flag) incoming emails; draft correspondence as needed.

• Prepare presentation materials, briefing documents, meeting minutes and action-lists.

• Organise travel arrangements, accommodation and logistics as required.

• Handle confidential and sensitive information professionally.

• Undertake ad-hoc administrative tasks to support the leadership team and company operations.

Ideal Candidate Profile

• Matric plus relevant tertiary qualification or certificate (Business Administration, Office Management or similar) preferred.

• Proven experience (ideally 2-4 years) in a sales support / administration role; PA experience an advantage.

• Strong organisational skills and ability to manage multiple tasks simultaneously, prioritising and adapting to changes.

• Excellent communication skills (verbal and written) and client-service orientation.

• Proficiency with MS Office: Word, Excel, PowerPoint. Experience with CRM software (or willingness to learn) is important.

• Comfortable in a technology/ICT business-solutions environment (willing to learn technical product lines, terminology and service-oriented processes).

• High level of integrity, professionalism, discretion and reliability.

• Team-player attitude, but able to work independently when required.

• Good time-management skills and a proactive, “get-it-done” mindset.

• Flexibility to assist with tasks outside traditional role boundaries, as the business and leadership demands evolve.