Sales Administrator

SUMMARY:
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POSITION INFO:

The Sales Administrator will provide essential administrative and operational support to the sales team, ensuring that sales processes run smoothly from opportunity through to contract and invoicing. This role is critical in enabling the sales team to focus on selling, while maintaining accuracy, compliance, and strong internal coordination across finance, legal, and delivery teams.

Key Responsibilities Sales & Commercial Support

• Provide day-to-day administrative support to the sales team

• Prepare, manage, and maintain quotes, proposals, and sales documentation

• Assist with tender responses, RFPs, and RFQs where required

• Track sales opportunities and pipeline activity, ensuring information is up to date

• Support contract administration, including documentation, renewals, and approvals

CRM & Reporting

• Maintain accurate records in the CRM system (e.g. Salesforce or equivalent)

• Generate sales reports, pipeline updates, and management dashboards

• Ensure data integrity across customer, opportunity, and contract records

Cross-Functional Coordination

• Liaise with finance on pricing, invoicing, and purchase orders

• Coordinate with legal and compliance teams on contracts and documentation

• Support alignment between sales, delivery, and operational teams

Process & Compliance

• Ensure sales processes adhere to company policies, governance, and compliance standards

• Support audits by maintaining accurate and complete documentation

• Identify opportunities to improve sales administration processes and efficiency

Required Skills & Experience

• Proven experience in a Sales Administrator, Sales Support, or Commercial Support role

• Strong administrative skills with high attention to detail

• Experience supporting sales teams in a corporate or enterprise environment

• Good understanding of sales cycles, contracts, and commercial processes

• Proficiency in MS Office (Excel, Word, PowerPoint)

• Experience working with CRM systems (Salesforce experience advantageous)

• Strong organisational and time-management skills

• Ability to work with multiple stakeholders across different teams

Advantageous / Nice-to-Have

• Experience in ICT, technology, or consulting environments

• Exposure to tenders, bids, and enterprise sales processes

• Basic understanding of pricing models and invoicing

• Experience supporting large or complex sales portfolios

Personal Attributes

• Highly organised, reliable, and detail-oriented

• Proactive and able to work independently

• Strong communication skills, both written and verbal

• Comfortable working in a fast-paced, deadline-driven environment

• Professional, service-oriented, and solutions focused