Sales Administrator (Clothing)

SUMMARY:
Seeking a Sales Administrator to support daily sales operations in a fast-paced environment. This role requires an organised individual capable of managing orders, stock administration, and customer queries efficiently.

POSITION INFO:
Our client operates within the broader supply and distribution sector, supporting various industries through reliable stock management and sales support services. They offer a structured working environment where accuracy, communication, and customer service are key. Their processes rely on effective coordination to ensure smooth order fulfilment.

In this role, you will manage order processing, coordinate deliveries, oversee goods receiving, and support the sales team with essential administrative tasks. You will maintain accurate records, action follow-ups, and assist with customer queries to ensure seamless day-to-day operations.

Key Responsibilities

• Process purchase orders, quotations, and sales orders timeously on Sage.
• Maintain accurate delivery notes, order records, and customer documentation.
• Liaise with internal teams regarding pricing, stock levels, and order fulfilment.
• Manage and record goods receiving, ensuring accuracy and quality checks.
• Coordinate dispatch and arrange timely deliveries.
• Maintain communication with drivers, couriers, and logistics partners.
• Handle damaged, faulty, or incorrect goods, including returns and replacements.
• Update customers on order status and outstanding requirements.
• Resolve customer queries professionally and efficiently.
• Maintain organised records for orders, deliveries, damages, and returns.
• Assist the sales team with daily administrative duties.
• Prepare basic sales reports or summaries when required.

• Strong organisational and multitasking ability
• Excellent communication and follow-up skills
• Detail-oriented with high accuracy
• Able to work under pressure
• Reliable and process-driven

• Own vehicle and valid driver’s licence (essential).
• 2–4 years’ experience in sales or stock administration.
• Proficiency in Sage (essential).
• Strong MS Office skills (Excel, Word, Outlook).
• Strong accuracy and attention to detail.