SUMMARY:
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POSITION INFO:
JOB FUNCTION AND RESPONSIBILITY SALES ADMIN & SUPPORT
1. JOB SUMMARY AND GENERAL RESPONSIBILITIES
- The Sales Admin & Support is responsible for administratively supporting all regional sales consultants and the National Sales Manager: Livestock.
- This function includes but is not limited to the following:
- Attend to internal Sales Calls and customer walk-ins on a day to day basis. Selling and marketing the Employer’s products and services during such telephone calls or customer interactions.
- Assist the Sales Team by attending to administrative tasks relating to the quoting of non-stock items. This will include working with Procurement clerk in procuring of such stock.
- Work closely with National Sales Manager: Livestock in obtaining and building of Sales Intelligence Reports.
- Accurate capturing of orders for House accounts and competitor accounts.
- Ensure accurate control of the Technical SCR Register in co-operation with the Operations Manager.
- Ensure adherence to the Employer’s credit and sales policies.
- Maintain high customer satisfaction ratings that meet the Employer’s standards.
- Assist Sales Team members in compiling project packs for Retrofit Projects, that meet the standards and minimum requirements of the Employer’s policies.
- The preparation of comprehensive sales quotations for house account customers & competitor accounts.
- Ensure maximum stock availability through liaison with the other operational departments of the Employer. With regular feedback to the National
- Sales Manager: Livestock.
- Provide support to the procurement and warehouse departments as and when required.
- Participate in local, regional or national trade shows as required by Management.
- Report on competitors by gathering current marketplace information on pricing, products, new products, competitor strategies and merchandising techniques.
- Maintain product and technical knowledge.
2. LOCATION
- Kempton Park Head office, and such other locations or destinations as determined by the Employer from time to time.
3. REPORTING RELATIONSHIPS
- Reports to: National Sales Manager: Livestock. Will work very closely with and support the National Sales Manager: Livestock across the entire country.
- 4. SKILLS & REQUIRED COMPETENCIES
- Negotiating and selling skills.
- Excellent communication and report writing skills.
- Strong organisational and time management skills.
- Computer literate in Windows, Pastel, MS Office as well as any other software owned or used by the Employer.
5. REQUIRED PERSONAL ATTRIBUTES
- Customer focused.
- Action orientated.
- Strong Administrative skills.
- Ability to communicate effectively across all operational levels of the Employer as well as with suppliers and customers.
- Effective interpersonal and Time Management skills.
- Self-motivated and able to work independently as well as part of a team.
- Ability to work effectively under pressure.
- Ability to demonstrate a passion for products and customers.
- Flexibility to manage more than one task at any given time.
- Highly motivated and creative.
- Willingness to follow instructions and travel if necessary.
6. MINIMUM QUALIFICATION AND/OR EXPERIENCE REQUIREMENTS
- Ideally and in depth knowledge of the poultry industry and markets.
- Matric Certificate and a National Diploma or Bachelor’s Degree in Administration or Business Administration and/or relevant qualification.
- Relevant experience with, and in-depth technical knowledge of Skov, CODAF and Plasson products and/or any other products supplied to customers by the Employer.
- Relevant experience in customer relations.
- Relevant experience in administration and/or sales.
- Financially literate and astute.
- Experience in Sales Reporting and Feedback Report Writing
