Sales Ambassador

SUMMARY:
To drive localised business for the hotel in alignment with the group brand strategy

POSITION INFO:

Zimbali, meaning “valley of flowers” in isiZulu, perfectly captures the iconic Zimbali Coastal Resort in which the property is situated. A stay here will set you within five minutes’ drive from the thriving hub of Ballito, and just 20 minutes’ drive from King Shaka International Airport. Easy to reach, with an atmosphere that is warm and soulful, the lodge includes 18 hotel suites and 35 self-catering vacation ownership units.

Dream Hotels & Resorts live by its 8 core values. Our team is dedicated to being reliable and accountable, fostering empathy to understand others' feelings and collaboratively find solutions, and prioritizing sustainability in environmental, financial, and social aspects. Rooted in humanity, trust, dynamism, excellence, and joy, we celebrate diversity, prioritize integrity, embrace creativity, pursue quality, and foster a joyful work environment to connect people with our surroundings and each other. These play a part in our day-to-day decision making & operational requirements.

Job Overview:

The Dream Ambassador is the key point of contact between DHR and Zimbali Lodge and their clients. To drive localised business for the hotel in alignment with the group brand strategy, by building relationships, identifying opportunities, and converting leads into bookings, without duplicating or conflicting with accounts handled by the group’s national and international sales teams. This includes answering queries, offering advice, providing solutions, full account management (agreed upon client list and within prescribed area), scheduling sales calls, demonstrating and presenting products with the key mandate of revenue generation for Zimbali Lodge and Dream Hotels & Resorts properties

Theoretical Knowledge:

Education

• Grade 12
• Relevant diploma or Certificate in the Industry or Sales field would be beneficial

Knowledge and Experience

• Minimum 5-year industry related sales and key account management experience

• Experience in the luxury hotel market beneficial