Sales Assistant

SUMMARY:
Crocs Woodmead is looking for a sales assistant to join their team!

POSITION INFO:
Well established leading-edge international brand in the Retail sector is looking to appoint someone in the role of a Sales Assistant. Company Values: - We commit to the wellbeing of our team - We work with a positive attitude - We believe in our team Responsibilities: Customer Service & Sales - Acknowledge every customer within 30 seconds - Deliver excellent customer service to every customer following the Crocs customer service procedures - Establish your customer's needs and use your technical knowledge to demonstrate benefits to meet those needs - Close the sale & secure add on sales - Invite your customer to back & turn them into Crocs fans - Monitor your daily sales against your individual budget every few hours Inventory - Replenish footwear, apparel, and accessories from the storeroom daily - Minimising shrinkage by zoning the store, acknowledge customers, and following the Crocs changing room policy - Ensure stock entries in the POS systems are accurate - Process deliveries by checking quantities t invoice, tagging, hanging and pricing product, and recording in the POS System - Process customer orders Daily Operations - Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area and tidying change rooms - Assist the manager with open and closing the store Training - Your training is your responsibility - Ensure you are allocated a buddy initially & that you learn from them - You must attend quarterly training sessions & complete the assessments - Ensure you receive monthly feedback from your manager - Set up a monthly meeting with your store manager to discuss your progress through the Crocs rookie pack - These are essential as they will determine your eligibility for promotions Merchandising - Observe the store & maintain stock presentation in accordance with the Crocs standards - Ensure sizes are replenished - Assist the team to change the windows\/ Mannequin's fortnightly - Ensure POS materials are stored in the area to avoid damage Why work for us: - Fast growing and well-established brand - Extensive growth opportunities within - Company upskill employees and provide training opportunities Requirements - Grade 12 or Equivalent - 6 months of customers services experience - Crocs product knowledge advantageous - Able to work flexible shifts

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