Sales Assistant (IT Industry)

This highly innovative IT company which offers first class solutions to their clients, is looking for someone to offer sales support to their highly skilled Account Managers in this fast paced Tech environment! For this position, you need to have a good understanding of IT and IT products, and be able to offer high class customer service experience!

Sales Assistant duties include basic quotes, billing, order tracking, etc. The goal is to provide high class customer service and to increase company’s growth and revenue through maximising sales.

Industry:

• IT & Telecommunications
• IT Hardware and Peripherals

Sales Assistant Job Profile

• Supply customer quotations
• Check stock and pricing from suppliers
• Process sales orders and purchase orders in Financial System
• Process documents for orders where required
• Track and follow up on back orders
• Keep Account Managers and / customers informed of ETAs
• Respond to client calls and emails
• Attend vendor training when required
• Assist Account managers in his/her duties
• Customer overdue account payment follow up
• Assist in documentation for RFQ and tenders
• Assist in general office duties
• Assist Account Managers to achieve target
• Track warrantees and software renewals
• Previous experience in a sales support role

Skills required:

• 3-4 Years’ experience in a Sales Support Position
• Basic knowledge & understanding of IT industry, vendors and suppliers like Dell, HP, Sophos, VMWare, Veeam, etc
• Good knowledge & understanding of purchasing procedures
• Excellent Administrative and organizational skills
• Excellent communication (oral and written skills)
• Proficiency using MS Office, e.g., Outlook, PowerPoint, Excel and Word
• Demonstrate a basic understanding of IT products
• Ability to work collaboratively and effectively in a team-oriented environment
• Knowledge in Acumatica will be an advantage
• Be able to work in a team

Salary: Basic + commission

Education:

• Matric Required, diploma or degree in business or other related field preferred
• Certifications in Vendor Sales e.g. HP/Dell/Lenovo will be advantageous