Sales Consultant

SUMMARY:
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POSITION INFO:

Sales Consultant 

We are looking for a motivated, friendly, and enthusiastic individual to join our dynamic team and handle international inbound tour operator inquiries. The ideal candidate will be confident, self-driven, and focused on achieving goals, with a keen eye for detail and accuracy. 

Key Responsibilities:

• A passion for the travel industry
• Minimum 5 years of experience in inbound tour consulting
• Proven experience working with overseas tour operators
• Extensive knowledge of Southern Africa's destinations and products
• Experience in quoting and processing FIT and ad-hoc group bookings
• Expertise in designing tailor-made itineraries for customized inquiries
• Experience in creating and quoting packages for agent websites
• Strong attention to detail
• Providing specialist advice on destinations to agents
• Applying effective sales techniques to convert potential business
• Managing the full booking process, from quote to final confirmation
• Participating in after-hours phone coverage on a rotational basis
• Proficiency in Microsoft Word
• Professional communication skills, both by phone and email
• Results-driven with a strong focus on numbers
• Creativity in developing unique and memorable itineraries
• Understanding of corporate customer protocol when dealing with senior management
• Ability to collaborate with a team, taking direction to achieve collective goals
• Building relationships with Southern African suppliers to secure the best products, services, and prices
• Strong negotiation skills with both clients and suppliers
• Taking ownership of your bookings and ensuring every detail is handled efficiently and professionally
• Ability to juggle multiple tasks, including current and new quotes
• Providing exceptional customer service
• Upholding the company's core values of honesty, creativity, positivity, and fairness
• Fitting well within our company culture
• Professional and courteous conduct over the phone and email
• A proactive and positive attitude with enthusiasm for your work

Please Note: Preference will be given to candidates from designated groups in line with the Employment Equity Act, No. 55 of 1998.

If you are interested in applying for the vacancy, please send your CV through to or Annie.