Sales Consultant (Retail)

SUMMARY:
Our client is seeking a proactive and detail-oriented Sales Consulant to oversee the daily operations of a boutique jewellery store and workshop. This is an exciting opportunity for someone who enjoys wearing multiple hats and thrives in a fast-paced, high-end retail environment.

POSITION INFO:
Minimum Requirements Previous experience in retail management, boutique operations, or luxury retail. Jewellery, fashion, or high-value retail experience will be highly advantageous. Strong operational and administrative management experience. Excellent organisational and multitasking abilities. Financial and numerical literacy. Strong Microsoft Office skills and confidence using digital tools. Social media management experience will be advantageous. Excellent communication and customer service skills. Key Responsibilities Oversee the daily opening and closing of the boutique. Ensure the secure handling and storage of high-value jewellery and precious items. Coordinate security, internet connectivity, and overall store presentation. Maintain a safe, professional, and welcoming retail environment. Manage inventory of jewellery, precious metals, gemstones, and workshop materials. Coordinate stock valuations and maintain accurate records. Order materials and packaging supplies as required. Track gold purchases and ensure stock accuracy. Prepare quotations, invoices, credit notes, and valuation certificates. Coordinate production timelines between clients and the workshop. Manage client communications, follow-ups, online orders, and collections. Deliver an exceptional client experience from enquiry through to collection. Liaise with jewellers and external suppliers to ensure projects are delivered on time. Manage production schedules and supplier relationships. Coordinate procurement and workshop requirements. Maintain FIC documentation and regulatory records. Support payroll administration and staff documentation. Assist with financial reconciliations, reporting, and accounting administration. Ensure accurate business records and operational compliance. Manage the company's social media presence. Coordinate website updates and online product listings. Capture content showcasing completed jewellery pieces. Respond to online enquiries and monitor sales leads. Please apply directly by clicking on the Apply button or visit If you have not had any response within one week, please consider your application unsuccessful. Your CV will be kept on file for any further suitable positions.