Sales Manager - Harrismith

SUMMARY:
Sales Manager - Harrismith

POSITION INFO:

SALES MANAGER

Our client is a diversified chemicals manufacturing company. It supplies its products and services to a large number of applications and industries. To consolidate its growth, they are looking for a talented sales manager.

Sales Manager - Harrismith

What is in the role

The successful candidate will be part of the executive committee team. He / She will be responsible for all sales and technical support related activities to achieve targeted sales, volume, customers satisfaction and other defined KPIs, as well as act as a lead interface between support functions. The portfolio includes cleaning and disinfection chemicals, water treatment, adhesives, technologies.

Duties will include the following:

• Achieve the sales, expenses, and profits targets
• Develop the sales strategy and implement value proposition model in line with the business strategy
• Manage the existing sales team performance. Recruit, train and supervise regions managers,

sales reps, technical sales support team and onsite technicians. 

• Maintain and develop customer relationship to increase sales, explore business opportunities,

and meet their needs.

• Ensure customer satisfaction and troubleshooting when necessary. Customers sites operate 24/7.
• Ensure all the sites serviced by Client are supported adequately with competent trained staff.
• Maintain relationship and provide feedback to Client’s technology partners. (report on sales vs budget per technology)
• Establish market intelligence for the defined portfolios and ensure ongoing market intelligence
• Build with the sales team a robust sales pipeline including all potential customers in every region.
• Drive contract - price negotiations, price adjustments, coordinate surveys, trials, and products selection.
• Draft service level agreements and manage P&L for the key accounts.
• Manage and develop the sales team, technical sales support team and customer service personnel.
• (performance / trainings / 1o1)
• Review projects and technical proposals and recommends on actions and pricing. 
• Review tender documents & Commercial proposal.
• Translate key contracts into supply chain relevant actions
• Ensure / maintain data quality (e.g., customer segmentation, sales pipeline, and contract database)
• Share customer insights for product development / improvements.
• Start new customer projects, coordinate actions and execution. 
• Lead technical discussions - Involvement in product selection and qualification trials 
• Identifies and implements possible improvements to business processes
• Consolidate, track, and monitor sales budgets, and present mitigation plan to close budget gaps and exceed budget
• Responsible for the forecasting & budgeting including S&OP process, coordination of the support functions.
• Reports monthly on forecast accuracy. 
• Active attendance in industry associations, forums, fairs, etc. and representation of Client’s interests where needed and authorized
• Ensures all customer service-related actions are up to date (e.g., communication with customers, invoicing,

payments etc.) and the sales process adhere to ISO 9001.  

• CRM implementation
• Support the exco team in the day-to-day operations of the business

Qualifications and attributes:

• Bachelor / Minimum 4 - 6 years of professional experience in sales management position
• Results oriented & self-driven
• Comfortable in using and managing a CRM system
• Strong analytical and numerical skills.
• Excellent skills in MS Office (Excel and PowerPoint)
• Verbal & written communication skills for training, coaching, and presenting to various stakeholders. 

NB! This job is now closed. You can apply for other jobs by uploading your CV.