Sales Representative – Glass Industry

SUMMARY:
A leading manufacturing company in Durban is seeking a dynamic Sales Representative to drive business growth and foster strong client relationships within the glass and aluminium sector.

The role involves generating new business, managing and servicing existing clients, preparing accurate quotations, and ensuring excellent customer satisfaction while consistently achieving sales targets.

POSITION INFO:
Responsibilities:
Sales & Business Development:

• Actively source and develop new business opportunities within the glass and aluminium market
• Maintain and grow relationships with existing clients, including contractors, developers, architects, and walk-in customers.
• Promote and sell the company’s glass products and services in line with company pricing and margin requirements.
• Meet or exceed monthly and annual sales targets.

• Provide professional advice to customers on glass products, specifications, and applications
• Attend to customer enquiries, walk-ins, and site-related queries promptly and efficiently
• Handle customer complaints and queries, escalating where necessary to management

• Prepare accurate quotations based on customer requirements and specifications
• Follow up on quotations to secure orders
• Ensure all sales orders are correctly captured and processed
• Liaise with production, dispatch, and installation teams to ensure timely delivery

• Must have glass experiences.
• Maintain up-to-date knowledge of glass products, industry trends, and competitor activity.
• Identify opportunities to improve product offerings and sales processes

• Maintain accurate sales records and customer information
• Submit regular sales reports to management
• Ensure compliance with company policies, procedures, and pricing structures

• Adhere to all company health and safety policies and procedures
• Ensure compliance with relevant industry standards and company regulations
• Comply with company code of conduct and ethical standards

• Matric (Grade 12) – essential
• Sales or business-related qualification.
• Minimum of 2–3 years’ sales experience, preferably within the glass, aluminium, or construction industry
• Drivers licence.
• Proven track record in achieving sales targets
• Strong communication and negotiation skills
• Customer-focused with strong relationship-building ability
• Good understanding of glass products and measurements
• Ability to read basic drawings or specifications
• Strong administrative and organisational skills
• Ability to work independently and as part of a team
• Results-driven and self-motivated
• Professional and well-presented
• Honest, reliable, and accountable
• Able to perform under pressure and meet deadlines