Sales Representative

SUMMARY:
A new vacancy is available for a Sales Representative for our client in the Industrial Hygiene Industry. The position is based in Cape Town.

POSITION INFO:
Provider of Specialised Industrial Cleaning Chemical Products has a vacancy for a Sales Representative based in Cape Town region to sell chemicals to the Hospitality and Laundry / Food and Beverage industries- to exemplify the brand and grow the branch.

Key Performance Areas

Business Development

• Maintain brand reputation and ethos of business in a professional manner.
• Call on an average of ten clients per day. Ensure weekly call report is completed and submitted to the Sales Manager.
• A client call planner must be completed and repeated in a 4-to-6-week cycle.
• To monitor sales and gross profit activities.
• Present and sell company products and services to current and potential clients.
• Follow up on new leads and referrals resulting from field activities.
• Provide product demonstrations at new and existing clients.
• Develop new business opportunities at existing clients (upselling).
• Meet the agreed sales targets.

• Complete written service reports for clients that require them. Ensure reports are discussed with relevant persons and ensure a copy is submitted to the Sales Manager.
• Ensure staff training is carried out for all clients. Ensure all administration functions are closed out once training is offered (E.g. Training Registers, Training Certificates etc.).
• Build a relationship with all key people within the client portfolio. (E.g. Buyer, General Manager, Chef, Contract or Area Manager, etc.).
• Always provide prompt service and assistance.
• Assist with deliveries to customers in unforeseen circumstances.
• Attend to customer needs concerning the best suited products and their efficient use.
• Manage account services though quality checks and other follow-ups.
• Carry out technical installations, repairs and maintenance of equipment where necessary.
• Demonstrate the company’s consultative sales approach; leverage hands-on service to enhance our total value to the customer.
• Provide emergency service coverage after hours to appreciative customers.
• Build relationships by providing customers with innovative products, sales demos, regular service and ongoing training.
• Learn customers’ operations and devise unique solutions as their expert on advanced cleaning and sanitation processes.

• Attend and participate in all sales meetings.
• Communicate on new opposition products, special account developments and any other relevant information gathered through field activities to provide feedback to Sales Manager.
• Assist in providing the Sales Manager with relevant Service Report data.
• Submitting a weekly sales/technical report to Sales Manager.
• Adhere to Company Data and Communication Policies.
• Use prescribed templates where available.
• Comply with deadlines where set/required.

• Assist the Debtors department with the following up of monies when required to do so.
• Ensuring that new clients have the correct cash or credit application forms completed.
• Provide updated client contact information.
• Manage product merchandizing in the market and exercise and maintain brand image control i.e. stickers, wall charts, etc.
• Provide prompt quotations to clients within 24 hours of visit and ensure follow-up of quotes.
• Ensure HSE standards (as relating to our product supply) are maintained on client sites.
• Perform Stock Management and stock-taking regularly where required to do so.

• To continuously broaden your product knowledge in chemicals, dosing equipment and cleaning systems.
• Strive continually to keep abreast of changes in the industry.
• Attend all training courses as provided by the company from time to time.
• Work on improving your selling skills through self-study.

• Three years’ experience in a similar sales environment will be essential.
• Proficiency in Microsoft Office with intermediate level is preferred.
• Excellent selling, presentation, communication and interpersonal skills.
• Negotiation skills.
• Own vehicle and valid driver license.
• Excellent organizational skills & good multitasking skills.
• Ability to meet deadlines.
• Be bilingual.

• Healthy, Positive and Self-Motivated individual.
• Patient, tactful, diplomatic and approachable.
• Ability to stay calm under stressful situations.
• Good situational awareness.
• Excellent spoken and written communication skills.
• Respect the importance of confidentiality.
• Good organising skills.
• Good problem-solving skills.
• Team Player.
• Be able to work accurately, with good attention to detail.
• Presentation skills for presentations