Sales Representative

SUMMARY:
Our client in the  sector is looking for a Sales Representative to join their team based in Richards Bay

POSITION INFO:

Purpose of the Job

Minimum Requirements

• Matric (Grade 12)
• NQF Level 5 Certificate in Sales or a related field

• 1–3 years’ experience in a Sales Representative or similar role within the retail or related industry

Major Responsibilities and Key Result Areas

1. Sales Operations

• Source and secure new business opportunities to meet sales targets
• Manage and grow revenue through client negotiations, lead generation, and effective sales management
• Research competitors and monitor market trends to position the company strategically
• Develop and implement sales strategies; evaluate and adjust for effectiveness
• Build and maintain productive client relationships based on trust and value
• Track daily, weekly, and monthly performance metrics; report findings to relevant stakeholders
• Attend sales meetings, product training, and industry events
• Identify and open new viable customer accounts
• Use ERP systems to monitor sales performance and take corrective action when needed
• Provide monthly feedback to the Regional Manager on customer activities
• Support marketing initiatives and align customer strategy with company promotions
• Host trade events to strengthen relationships and grow brand awareness
• Initiate and manage promotions in collaboration with clients and leadership

2. Credit and Risk Management

• Assist in processing credit applications and resolving account queries
• Work with Debtors to ensure timely collection of outstanding payments
• Maintain customer accounts below 45 days overdue
• Proactively manage high-risk accounts with the Debtors team

3. Asset and Equipment Management

• Ensure company vehicles and equipment are properly maintained
• Attend monthly reviews with the Regional Manager to report on business development

4. Stock Control

• Liaise with warehouse to ensure stock availability and resolve queries
• Support consignment stock processes when required
• Monitor customer buying trends to assist with stock forecasting
• Manage stock rotation and replenishment
• Monitor claims stock and help customers manage stock levels and mix

5. Compliance

• Operate within set controls and procedures to uphold company standards
• Report risks and areas of concern to management
• Promote compliance with relevant regulations to prevent waste or irregular expenditure

6. Customer Service

• Maintain effective relationships with customers and colleagues
• Resolve customer issues professionally and promptly
• Liaise with internal teams to ensure customer queries are followed up
• Deliver product and pricing presentations and training to customers
• Support accurate customer data management
• Provide customers with marketing materials and training on claims procedures

7. Cost Control

• Promote efficient use of financial and company resources
• Monitor pricing structures and gross profit; act where necessary
• Minimize costs by optimizing resource use
• Report any budget deviations to the manager

Core Values

• Honesty and Integrity
• Mutual Respect, Trust, and Dignity
• Openness and Transparency
• Participation, Cooperation, and Teamwork
• Performance and Accountability
• Passion and Commitment

Essential Knowledge & Skills

• Computer literacy (MS Office, ERP systems such as SAP)
• Strong understanding of sales principles and practices
• Effective communication skills (verbal and written)

Key Attributes

• Proactive and self-driven
• Results-oriented with strong analytical skills
• Flexible and adaptable
• Excellent planning and organizational skills
• Customer-focused
• Resilient under pressure