Sales Representative

SUMMARY:
Luxury Hospitality Collection with Head Offices based in Constantia Nek, Cape Town is looking for a Sales Representative to join their team.

This includes a strong emphasis on new business development, key account management and tactical execution of sales strategies that drive both rooms and banqueting revenues.

The role involves planning and implementing strategic sales actions, monitoring performance and collaborating across departments to ensure delivery of high-quality guest and client experiences.

POSITION INFO:
Duties:

Achieve company objectives and revenue budgets by actively prospecting and securing new business
Manage sales activities by planning and executing robust sales strategies
Give input regarding setting rate strategies aligned with budget goals.
Proactively drive new business
Drive revenue by maintaining current accounts and converting new business leads.
Identify opportunities within each segment and develop tailored solutions for client needs.
Identify and pursue sales opportunities
Maintain a portfolio of key accounts, ensuring regular contact, service excellence and revenue growth.
Re-negotiate rate agreements and contracting within budgetary guidelines and timelines.
Coordinate to ensure rate parity and accurate booking management.
Plan, execute, and monitor marketing campaigns and tactical offers
Collaborate with the marketing team on sales promotions, advertising and brand initiatives aligned to the sales strategy.
Host events such as: Trade shows site visits and familiarisation trips, focus group sessions and client luncheons, client appreciation events and networking functions
Prepare accurate and professional proposals, contracts and client correspondence.
Manage CRM data ensuring all leads and opportunities are tracked and followed up.
Execute operational aspects of bookings and client requests
Conduct sales calls and reporting, including pipeline updates, conversion tracking and client feedback.
Provide sales reports, business forecasts and three-month outlooks.
Prepare statistical and performance reports.
Monitor and report on competitor activities, market trends and rate positioning.
Implement the brand’s service strategy and apply all applicable brand standards in the sales process.
Monitor and manage the departmental sales budget, including spend on collateral, campaigns and travel.
Review monthly profit and loss reports to ensure alignment with business goals.

Requirements:

Grade 12
Degree or Diploma in Hospitality Management, Tourism, Sales, or Business Administration.
At least 3 – 5 years’ experience in hospitality sales
Proven track record in successful commercial relationships development & maintenance
In dept insights of sales trends, both locally and internationally
Ability to travel often, both locally and internationally
Ability to achieve targets
Ability to collaborate with internal structures to optimize sales success