SUMMARY:
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POSITION INFO:
Position: Sales Representative Consultant - High End - Interior/Decor/Fabrics
Location: Durban & Northern Surrounds.
Salary: R38 000 to R42 000 (Depending on Experience)
Roles and Responsibilities:
- Meet sales objectives and support international managers in achieving and exceeding sales budgets.
- Visit high-profile customers.
- Develop new business and identify sales.
- Manage costs against the approved budget.
- Maintain good communications with customers, employees, and International fabric brands.
- Maintain good communication and relationship with all International clients
- Issues and queries dealt with promptly and courteously
- Regular feedback on queries and delivery dates provided
- Backorder lists managed
- Operational problems facilitated and flagged as required
- Complaints managed and flagged as required
- Customer expectations met
- Feedback on special orders was collected and Manager informed
- Budget set in collaboration with Internationals Manager
- Expenditure aligns with the budget
- Weekly reports submitted (sales, market, and competitor activity)
- Cost control measures put in place and adhered to
- Excellent customer service is delivered by all staff in the region
- Support Sales consultants and showrooms in all matters related to Internationals
- Team members receive regular brand/product communication and updates
- Weekly sales meetings attended
- Showroom and Sales consultants coached to increase skills and knowledge (accompanied on sales calls)
- Act as a brand ambassador for all international fabric houses
- 20% Office bound and 80% on the road, assisting team.
Requirements and skills
- A National Senior Certificate or Diploma in the related field is an advantage.
- 3-5 years of sales experience – of luxury goods / interior decor environment preferred
- Exposure to textiles/fabric sales environment is an advantage.
- Skills in Sales, New business development, Customer service, Product Knowledge, Negotiating skills, Presentation Skills, Market Research, Campaign Implementation, Branding, Public Relations & Publicity, and Report Writing.
- Valid driver’s License and reliable own vehicle.
- Languages; Fluent in English and one other SA language (area dependent)
Ideal Candidate
Passionate for creating, engaging with top designers, inspiring spaces, guiding clients in selecting the perfect fabrics, finishes, and decor elements, and transforming their visions into reality. should demonstrate a passion for sales, a deep understanding of customer needs, and a strong drive to contribute positively to the team and the store's success.
Apply Now with LUMINA Personnel
Subject line: Sales Representative Consultant - Durban - Morningside
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