Sales Support Administrator

SUMMARY:
A leader within the Hygiene industry seeks to employ a Sales Support Administrator to join their successful team
 

POSITION INFO:
Qualification

• Matric

• Minimum of 3 years’ sales administration experience
• Must have knowledge and understanding of the Hygiene / Pest Control industry (Not negotiable)
• Knowledge of Sage Evolution or similar

• Sales Support: Assist the sales team by creating sales quotations, capturing customer orders, and providing customer service support.
• Customer Service: Handle customer inquiries, resolving complaints and issues, and ensuring that clients have a positive experience. Daily duties include answering customer calls and emails, resolving issues, and providing product pricing.
• Document Management: Maintain delivery documents and records of executed orders. Daily duties include issue of picking slips and delivery notes of confirmed sales orders, maintaining a register of deliveries in progress, and submission of signed delivery notes to accounts department for invoicing.
• Communication: Liaise with other departments to ensure deliveries, sales- and accounts queries are handled efficiently. Daily duties include coordinating with accounts department, warehouse and logistics team, and communicating updates to the sales team.
• Reporting: Maintain reports on sales order development on a weekly basis.