Sales and Technical Support Manager

Recruiter:

Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC

Job Ref:

2551679769

Date posted:

Friday, September 12, 2025

Location:

Durban, South Africa

SUMMARY:
-

POSITION INFO:

My client is seeking a Sales and Technical Support Manager to join their company.

Duties include:

Customer service & sales support
Build strong relationships with customers personally and professionally
Managing your sales budget and gross margins
Attending to customer complaints effectively and responding within 24 hours
Respond to customers technical service requests, troubleshooting technical issues and identifying the fault, ensuring root cause is fixed
Preventative maintenance programmes and visiting customers to do audits on their equipment
Identification and achievement of measurable technical and process developments and improvements.
Liase between customer, planning and internal sales to ensure accurate forecasting
To really understands the customer’s business and provide them with packaging solutions, not just bottles

Minimum Requirements:

Engineering Degree (BTech or BSc Mechanical or Electrical/ Mechatronics only)
Previous sales experience in a technical sales role
Must be organized and have the ability to build relationships with all levels of management at our customers
Excel skills, and ability to generate reports and work with numbers when needed
Highly self - motivated, energetic and ability to motivate others
Proficiency in English, read, write, and ability to communicate professionally
Own car and driver’s license essential
Must live near in or around Howick/PMB area.

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