Sales and Technical Support Manager

Recruiter:

Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC

Job Ref:

2551679769

Date posted:

Friday, September 12, 2025

Location:

Durban, South Africa

SUMMARY:
-

POSITION INFO:

My client is seeking a Sales and Technical Support Manager to join their company.

Duties include:

Customer service & sales support
Build strong relationships with customers personally and professionally
Managing your sales budget and gross margins
Attending to customer complaints effectively and responding within 24 hours
Respond to customers technical service requests, troubleshooting technical issues and identifying the fault, ensuring root cause is fixed
Preventative maintenance programmes and visiting customers to do audits on their equipment
Identification and achievement of measurable technical and process developments and improvements.
Liase between customer, planning and internal sales to ensure accurate forecasting
To really understands the customer’s business and provide them with packaging solutions, not just bottles

Minimum Requirements:

Engineering Degree (BTech or BSc Mechanical or Electrical/ Mechatronics only)
Previous sales experience in a technical sales role
Must be organized and have the ability to build relationships with all levels of management at our customers
Excel skills, and ability to generate reports and work with numbers when needed
Highly self - motivated, energetic and ability to motivate others
Proficiency in English, read, write, and ability to communicate professionally
Own car and driver’s license essential
Must live near in or around Howick/PMB area.

Similar jobs you might be interested in:

Sales and Technical Support Manager
Location: Durban
Salary:
38 days ago

Technical Sales Rep - Electrical Cable sales - KZN
Location: Durban
Salary: R480 000
technical Sales Rep - Electrical Cable sales - KZN
4 days ago

Technical Equipment Controller
Location: Durban
Salary:
New vacancy is available for our client in the Chemical and Hygiene industry, for a technical Equipment Controller, based in Durban.
11 days ago

External Sales Representative
Location: Durban
Salary:
66 days ago

QUALITY SUPERVISOR
Location: Durban
Salary:
72 days ago

Account Manager
Location: Durban
Salary:
An established company based in Westville, DBN, specialising in the installation and support of business solutions across niche markets, is seeking a proactive and detail-oriented Account Manager.Interested candidates must be willing to submit a short introduction video of themselves as part of the application process.
3 days ago

Sales Rep - Ceramics, Cement, Petrochemicals, Power, Foundries sectors
Location: Pinetown
Salary:
Our client based in Durban requires a results-oriented professional to drive new business and expand market presence for their ceramic and refractory products.This role is targeting clients throughout the sectors - ceramics, cement, petrochemicals, power generation, foundries etc. Build those solid relationships with travel and calling on several various customer sites, in order for you to promote...
3 days ago

Technical Sales Representative
Location: Pietermaritzburg
Salary:
Our client is a leading supplier of industrial pumps, valves, and fluid-handling solutions to various sectors in Pietermaritzburg. Known for their superior products and customer service, they are looking for a dynamic technical Sales representative to join their growing team. As a technical representative, you’ll be responsible for building and maintaining strong customer r...
3 days ago

Sales Engineer
Location: Durban
Salary:
Are you a driven and experienced HVAC professional with a passion for sales? Do you excel at building relationships and closing deals? If so, we have an exciting opportunity for you to join our team as an HVAC Sales Engineer.
3 days ago

IT Support Engineer – Level 2
Location: Pietermaritzburg
Salary:
3 days ago