SUMMARY:
We are seeking a Salesforce Developer with proven experience in Salesforce development, administration, and customer relationship management systems. This role involves the administration and maintenance of the CIE/DI Salesforce Org, including system updates, security reviews, business process analysis, and documentation of changes. The successf...
POSITION INFO:
We are seeking a Salesforce Developer with proven experience in Salesforce development, administration, and customer relationship management systems. This role involves the administration and maintenance of the CIE/DI Salesforce Org, including system updates, security reviews, business process analysis, and documentation of changes. The successful candidate will also manage system configuration, integration, testing, deployment, and provide 1st and 2nd line user support. The position requires strong technical proficiency, analytical and problem-solving skills, adaptability, attention to detail, and a commitment to customer satisfaction within an agile working environment.
What you'll do:
- System Administration of the CIE/DI Salesforce Org
- System administration and updates per Salesforce recommendations
- Security reviews of the Salesforce Org
- Business process analysis and documentation for changes
- Systems change and configuration management
- User requirements gathering and documentation
- System development, testing and deployment including web portals, integration to other systems, and workflow development and management.
- User support (1st and 2nd Line) for the CIE Salesforce environment
Your Expertise:
- 1-2 years’ experience in Salesforce development and support
- 1-2 years’ experience in Salesforce system administration
- 2+ years’ experience in Customer relationship management systems
- User Experience/Interface implementation experience
Qualifications:
- Bachelor's degree in Degree in IT/Commerce
- Salesforce certification in at least 1 module (Sales / Service / CPQ)
Personal Attributes/Soft Skills:
- Technical proficiency
- Problem solving
- Adaptability
- Attention to detail
- Analytical skills
- Agile methodologies
- Customer focus
Other information applicable to the opportunity:
- Permanent position
- Location: Johannesburg
Why work for us?
Connected Industrial Eco-systems:
The organisation provides Industrial OT solutions to drive sustainability of our communities. With a community of specialist OT system integrators who span across all industry segments in Sub Saharan Africa and OEM partnerships we are able to Design and Build as well as Optimize Industrial connectivity. Connecting people with trusted information and insights to drive responsible use of the world’s resources.
One of the leading Tech companies in the country:
- The organisation fosters an inclusive work culture, we collaborate and solve together.
- Great career development , an opportunity to work on great technology which creates value for our communities.
- Values based organisation , with bold and courageous people centred leadership.
- Opportunity to harness your skills and be innovative.
iOCO is an equal opportunity employer with an obligation to achieve its own unique EE objectives in the context of Employment Equity targets. Therefore, our employment strategy gives primary preference to previously disadvantaged individuals or groups.
