SUMMARY:
Summary of role
As a senior UX/UI Designer at the Company, you will contribute to the creation and delivery of user-centered digital products. You will own and lead assigned features and lead and support more junior designers, in collaboration with the current design leadership. You will focus on executing design solu...
POSITION INFO:
Summary of role
As a senior UX/UI Designer at the Company, you will contribute to the creation and delivery of user-centered digital products. You will own and lead assigned features and lead and support more junior designers, in collaboration with the current design leadership. You will focus on executing design solutions that meet user needs, align with business goals, and work seamlessly with technology. This role is hands-on, involving research, interaction design, visual design, prototyping, and collaboration with cross-functional teams. You will gain exposure to product strategy, design systems, and emerging technologies, building the foundation for a career in product design.
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Responsibilities Activities
Design Execution
- Produce high-quality UX and UI deliverables, including wireframes, prototypes, and final visual designs.
- Produce design work across Salesforce interfaces, but there will also be requirements to design for headless responsive web and native mobile app designs.
- Apply established design systems and contribute to their evolution to ensure consistency, accessibility, and scalability.
- Iterate on designs based on feedback from users, stakeholders, and developers.
User Research Insights
- Assist in conducting user research, such as interviews, surveys, and usability tests, to understand user behaviours and needs.
- Analyse research findings and support the creation of personas, journey maps, and other user-centred artifacts.
- Benchmark competitors and industry best practices to inform design decisions.
Interaction Visual Design
- Define information architecture, user flows, and interaction models for clear and intuitive experiences.
- Develop low- to mid-fidelity wireframes and translate them into polished UI designs.
- Build interactive prototypes to test concepts and gather feedback from users and stakeholders.
Leadership, collaboration Communication
- Own and lead key feature designs.
- Manage, support and grow a team of allocated designers, reporting directly into the existing design senior management team.
- Work closely with Product Owners, developers, and other designers to deliver features that meet business and user needs.
- Participate in agile ceremonies, providing design input to sprint planning, reviews, and retrospectives.
- Present design concepts and rationale to peers and stakeholders in a clear, engaging manner.
- Support team knowledge sharing by documenting design decisions and contributing to case studies or design showcases.
Testing Continuous Improvement
- Assist with usability testing and A/B testing to validate design solutions.
- Apply insights from data, user feedback, and testing to improve product experiences.
- Stay current with UX/UI trends, tools, and methodologies to continuously improve skills and practice.
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- 5+ years of work experience in UX, UI, and product design, ideally in consultancy or digital product environments.
- Experience designing Salesforce interfaces.
- Salesforce certifications will be considered an advantage.
- Tertiary qualification in Design, HCI, or a related field.
- Hands-on experience with Figma, prototyping tools and the MS Office suite.
- Understanding of user-centred design principles, accessibility, and responsive design.
- Strong visual design and interaction design skills, with attention to detail.
- Portfolio demonstrating design work, problem-solving, and execution across UX and UI.
- Good collaboration, communication, and presentation skills.
- Positive, proactive, and growth-oriented mindset with the ability to learn quickly and adapt.
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