Scrum master

Accountabilities:
Delivery
- Lead multiple sprints.
- Ensuring SCRUM artefacts are maintained and updated
- Ensuring that sprints are running smoothly and corrective actions taken wherever appropriate.
- Effectively communicate to project manager/delivery manager about the progress as well as
blockages in the on-going sprints.
- Ensuring all change governance and standards are adhered to
- Ensuring code quality is maintained
- Developing plans to ensure delivery of teams’ work.

Transition to Agile

- Understand current development/delivery model and guide teams to adapt agile strategy.
- Satisfactory resolution of issues raised during transition.
- Support Project/Delivery Manager in planning and transition of releases.
- Providing expert guidance and assistance to colleagues for successful transition

Leading others and business skills
- Responsibility for supervising, co-ordinating, participating in,and accountable for sprints of teams
located at different geographic locations.
- Making effective use of resources during the sprint to ensure that business objectives are met and
deliverables achieved to agreed time, cost and quality.
- Familiar with the details of at least one business area and has experience of liasing with peers in
that area
- Is respected and consulted by business area peers and seen as a point of contact within the team
- Experience in creating and maintain sprint artefacts.

Delivery Capability

- Ability to maintain a dialogue in difficult situations
- Experience in maintaining and supporting multiple sprints
- Knowledge of major functions and features of workflow analysis tools
- Resolves major problems and fluently applies escalation and notification procedures for incidents

Management

- Adapts style to contribute and enhance overall team performance and works effectively with
people across a wide range of disciplines and levels (both internal and external/3rd party
suppliers)
- Experienced at leading or managing a variety of teams and projects.
- Deals comfortably with ambiguity and uncertainty and is effective when working with
unstructured teams, situations and environments
- Aware of project costs and resources, help in tracking actual against budget and managing the
balance of delivery within time/cost/quality constraints

Application Management

- Understands how service support applies to own technical function:
- Has experience of incident & problem management disciplines
- Has experience of maintaining configuration items, raising changes and planning
releases
- Has good operational knowledge of the service desk and incident systems
- Has experience in developing and maintaining technical reference documents
- Familiar with technical documentation standards, guidelines and best practices
- Working knowledge of scripting/utility tool component, features and facilities
Stakeholder Management
- Can effectively manage and develop relationships with key decision makers and
stakeholders to achieve successful outcomes
- Uses stakeholder management strategy effectively and knows how to navigate
the organisation
- The ability to facilitate and negotiate with multiple parties to bring about
agreement and resolution, even when position is not initially shared by others
- Clearly and effectively communicates difficult or complex ideas clearly to
stakeholders, peers and subordinates
- Adapts style to contribute and enhance teams performance by working effectively
with people across a wide range of disciplines and levels, both internal and external.

Education and Experience Required

- Must have 3-5 years of agile practitioner experience.
- Must have 3-5 years of experience as Scrum Master.
- Knowledge or experience of other methodologies like RUP, Kanban etc.
- Excellent communication skills in English in written and spoken form
- At least 3 years’ experience working in an agile environment, preferably in a
- variety of situations
Knowledge & Skills: (Maximum of 6)
- Prior background of application development using Java and web applications.
- Experience in the delivery of multiple Application Development Projects from
- strategy through to deployment.
- Proven track record in Scrum Master role,
- Understanding of other development methodologies like RUP.
- Expert level skills in a relevant programming language(s) and relevant design
- techniques.
- A logical, analytical approach to problem solving and close attention to detail.
- Experience in the financial industry delivering & supporting financial applications
Competencies: (Maximum of 8 competencies)
- Working with people
- Coping with pressure and setbacks
- Adhering to principles and values
- Delivering results and meeting customer expectation
- Writing and reporting
- Analysing
- Planning and organising
- Following instructions and procedures

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