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Oversee daily cold storage and dispatch operations relating to citrus fruit exports.
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Ensure compliance with export market protocols and cold treatment requirements.
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Manage operational teams including loaders, forklift drivers, fridge operators, scanners, and dispatch clerks.
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Ensure accurate loading of containers and adherence to dispatch specifications.
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Monitor stock movement and pallet handling within cold rooms and dispatch bays.
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Maintain strict cold chain integrity and ensure correct temperature management for all products.
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Coordinate container arrivals and loading schedules with transporters and forwarding agents.
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Prepare and manage documentation required for export inspections.
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Liaise with relevant regulatory authorities and ensure readiness for inspections.
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Investigate and resolve operational issues including damaged pallets, container issues, and equipment damage.
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Conduct daily operational meetings and manage workflow planning.
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Monitor staff performance, manage rosters, and ensure compliance with safety and operational standards.
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Ensure cold rooms and operational areas are maintained in a clean and safe condition.
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Bachelor’s Degree in Agriculture, Supply Chain Management, Logistics, or a related field.
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Minimum 8–10 years’ experience in cold storage, fruit export, or packhouse operations.
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Strong knowledge of citrus handling and export market requirements.
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In-depth understanding of cold chain management and temperature-controlled storage.
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Experience dealing with export inspections and regulatory compliance.
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Proven experience managing operational teams in a warehouse or cold storage environment.
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Strong leadership, organisational, and problem-solving skills.
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Ability to work effectively under pressure during peak export seasons.
