SUMMARY:
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POSITION INFO:
We are recruiting for a Senior AI Automation Analyst to drive intelligent automation, AI readiness, and digital transformation across the organisation. This role sits at the intersection of strategy, operations, and technology leading cross-functional teams to design and deliver scalable, AI-driven automation solutions that improve performance, reduce complexity, and accelerate innovation.
The ideal candidate has a strong foundation in business analysis, enterprise systems, and process optimisation, with advanced experience in Agentic AI, process intelligence, and enterprise-grade automation delivery.
SCOPE OF WORK:
AI Strategy & Automation Leadership
- Develop and lead the organisation’s AI-driven automation roadmap, aligning initiatives with business strategy, operational goals, and long-term digital transformation objectives
- Guide executives and business leaders through AI readiness, capability assessment, and adoption of agent-based and adaptive automation solutions
- Translate complex business challenges into scalable, intelligent automation opportunities using RPA, Agentic AI, and process intelligence
Process Intelligence & Continuous Improvement
- Use process intelligence, analytics, and automation insights to identify high-impact optimisation opportunities
- Champion continuous improvement by embedding data-driven problem-solving and scalability principles across automation programmes
- Ensure best practices in automation governance, documentation, and performance measurement
Solution Design & Delivery
- Oversee end-to-end design and delivery of AI-led automation solutions, ensuring quality, scalability, and measurable impact
- Lead cross-functional Agile teams through discovery, process mapping, requirements definition, prototype iteration, and deployment
- Apply data-driven insights to optimise processes, elevate decision-making, and uplift organisational performance
Stakeholder Engagement & Alignment
- Partner with senior executives, technology owners, and operational leaders to define business needs, validate scope, and secure project buy-in
- Facilitate workshops, design sessions, and cross-team collaboration to ensure clarity, alignment, and successful delivery of automation initiatives
- Communicate progress, risks, dependencies, and value realisation to both technical and non-technical stakeholders
Team Leadership & Capability Building
- Mentor and lead analysts, developers, and automation specialists, fostering a high-performance and innovation-driven team culture
- Upskill teams on emerging AI technologies, automation patterns, and Agentic AI concepts
- Support the evolution from traditional automation to adaptive, decision-driven, autonomous systems
REQUIRED SKILLS & EXPERIENCE
Core Competencies
- 8+ years’ experience in business analysis, automation, or digital transformation roles
- Experience working in financial services highly recommended
- Demonstrated delivery of high-impact automation programmes across multiple business domains
- AI readiness and intelligent automation strategy
- Business analysis, process optimisation, and systems integration
- Agentic AI, process intelligence, and data-driven automation
- Cross-functional project leadership in Agile environments
- Strong analytical, problem-solving, and decision-making skills
- Exceptional communication, facilitation, and stakeholder management abilities
Technical Proficiencies
- Automation & Delivery: RPA tools, process intelligence platforms, DevOps
- Collaboration & Agile: Jira, Confluence, Slack, Miro
- Data & Insights: Power BI, SQL, Excel
- Design & Documentation: Visio, Figma
- Enterprise & Data Systems: SAP, Oracle
Education & Qualifications
- Degree in Finance or Financial Management preferred
SOFT SKILLS:
- Strategic thinker with strong business and technical intuition
- Passionate about the evolution of intelligent automation and AI
- Comfortable navigating ambiguity and leading change
- Collaborative, empathetic, and driven by human-centred innovation
