Senior Academic QA Manager

SUMMARY:
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POSITION INFO:

Purpose

The Senior Academic Admin Manager oversees the development, implementation, and management of academic administrative systems and processes to ensure institutional compliance, data integrity, and operational efficiency. This role plays a critical part in quality assurance, student lifecycle management, and cross-departmental coordination to support institutional goals and regulatory requirements.

Essential requirements:

• Masters degree highly preferred, minimum a completed degree(NQF7)
• Minimum 5 years’ experience in academic administration, quality assurance, or student records management in higher education, Business School first preference
• Comprehensive knowledge of CHE, DHET, and HEQCIS reporting requirements.
• Understanding of examination policies, graduation protocols, and certification processes.
• Advanced proficiency in data analysis, reporting, and document management systems.
• Ability to develop, implement, and maintain Standard Operating Procedures (SOPs).
• Skilled in stakeholder engagement and cross- departmental collaboration.
• Be able to work flexible hours, which would include some evenings and weekends to accommodate the various programmes
• Own reliable transportation

Main duties and responsibilities

• Development and management of the QA intranet page, ensuring resources, policies, and procedures are accurate and up to date.
• Lead the annual DHET report and propose process
• Develop, maintain, and ensure compliance with Standard Operating Procedures (SOPs), standardised templates, and the institutional Glossary of Terms.
• Oversee the implementation of the school governance framework and monitor
• Develop and manage the enrolment validation
• Manage HEQCIS uploads and ensure timely and accurate
• Manage the academic planner, including date proposals, Teaching and Learning Committee (TLC) approval processes, and distribution.
• Oversee the Recognition of Prior Learning (RPL) process
• Oversee data ownership processes and ensure accurate data
• Maintain oversight of data quality control across all student-related
• Work collaboratively with the team on foreign equivalency reviews and
• Compile the graduation programme and student
• Verify graduate details and oversee packing of certificates and
• Manage graduation
• Lead the Headcount Audit process, including scheduling, reporting, and process
• Maintain and monitor the audit schedule for academic and administrative
• Review examination papers meet subject and NQF Level
• Management of examination policies and processes.

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