Senior Audit Lead/Manager: General Assurance (Claims, Servicing and Enabling

SUMMARY:
Senior Audit Lead/Manager: General Assurance (Claims, Servicing and Enabling

POSITION INFO:

Senior Audit Lead/Manager: General Assurance (Claims, Servicing and Enabling)

Sandton

• Contribute to the development of the portfolio/s audit plan including the update and maintenance of the audit universe and identification of emerging risks;
• Execute and deliver the audit plan and management requests timeously;
• Contribute towards and provide updates on the Combined Assurance Plans for the relevant portfolios;
• Ensure audits are conducted as per the GIA Methodology and that the quality and performance standards are maintained at all times;
• Delivery of impactful audit reports with well thought out management actions and due dates;
• Facilitate the agreement of audit findings and rating with the relevant stakeholders;
• Analyse root causes of issues identified and make recommendations to management to improve the control environment accordingly as necessary;
• Facilitate the integrated audit approach where necessary, such as use of IT and DAS;

Customers

• Provide input to the relevant committee and Board reporting; and
• Deliver an issues assurance plan per portfolio and ensure it is executed timeously and within quality standards.
• Develop and maintain effective relationships with SM portfolio executives especially for integrated audits;
• Support the Head of the Audit Portfolio/s in managing stakeholder engagement and relationships across the relevant portfolio/s; and
• Participation in SM portfolio key Governance bodies where the Head of the Audit Portfolio/s is unable to attend.

Operations

• Support the Head of the Audit Portfolio/s in managing functional resource planning and integration, including the use of specialist consultants;
• Implement the functional resource plan and take corrective action (where required);
• Manage the portfolio/s GIA stats process and monthly reporting process by engaging line 1 and line 2; and
• Comply with IIA Code of Ethics and GIA Policies and Procedures.

People

• Support the Head of the Audit Portfolio/s in acquiring specialist resources; and
• Performance management and development of direct reports.

Responsibilities

Skills and Experience

• Minimum 7 to 10 years’ experience in auditing and / or risk management (ERM)
• Solid background in the financial services / insurance industry, preferably in blue chip/global companies
• Detailed understanding of the life insurance environment incl. distribution, operations and products.
• Knowledge of key areas such as underwriting, claims, customer service and retention
• Knowledge of the regulatory environment for life insurance Minimum 5 years’ experience in managing teams and multiple assignments
• Experience of client relationship management at senior levels Experience in managing audit budgets (time and costs)

Education

Chartered Accountant: Risk Management

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