SUMMARY:
-
POSITION INFO:
Overview:
Our client is seeking a well-experienced Senior Business Analyst to join their Finance business unit. This role requires a professional who can quickly understand the intricacies of the business operations, rules, and systems, and serve as the key bridge between business stakeholders, project managers, and development teams (both internal and external as needed).
The ideal candidate is someone who combines strong business acumen with technical understanding, thrives in complex environments, and can lead discussions and decisions around business requirements, system changes, and change control. This person will also capture and document requirements as required to support end-to-end delivery on projects, which further include coordinating with developers, setting up and conducting testing, and ensuring the successful rollout of changes.
Minimum Requirements:
- Relevant completed tertiary qualification (NQF 7 or higher)
- 7+ years proven experience as a Business Analyst type role, in financial services, banking, credit, fintech, or a complex operational environment.
- Strong background in bridging business needs and technical solutions, with experience working closely with developers, project managers, and external vendors (limited)
- Demonstrated ability to quickly grasp business processes, rules, and systems.
- Solid understanding of change management and change control processes in projects.
- Hands-on experience with testing tools, UAT coordination, and validation of system changes.
- Strong technical understanding—comfortable discussing solutions, integrations, and system functionality with developers.
- Excellent communication skills—able to translate complex technical details into clear, business-friendly language.
- Experience in financial operations, accounting systems, or related domains is highly advantageous.
Responsibilities:
- Act as the primary liaison between business stakeholders/owners and project teams (developers).
- Rapidly learn and understand business processes, operational rules, and systems to provide accurate and effective analysis.
- Elicit, analyze, and document clear business requirements and translate them into functional and technical specifications.
- Guide and support decision-making on change control processes, balancing
- business priorities with technical feasibility.
- Collaborate closely with project managers and developers to align requirements with project timelines, dependencies, and deliverables.
- Lead or assist in system and user acceptance testing (UAT), including setup of test plans, test cases, and use of testing tools to validate system changes.
- Ensure solutions meet business needs and are delivered with high quality and minimal disruption.
- Provide thought leadership and mentoring to team members and business stakeholders in understanding business analysis best practices.
- Contribute to continuous improvement of business processes and systems by proactively identifying opportunities for efficiency and optimization.
