Senior Cisco Collaboration Engineer

SUMMARY:
Are you looking for Growth, Exposure and Benefits all packaged in a hybrid working environment with one of the International IT leaders in the business?  

POSITION INFO:

Are you looking for Growth, Exposure and Benefits all packaged in a hybrid working environment with one of the International IT leaders in the business? Then look no further! As a senior Cisco Collaboration (Collab) engineer the successful candidate’s expertise should span across deployments and support for the Cisco Suite of Telephony and Contact Centers.

Requirements:

• Design and implement complex voice solutions for our customers, working closely with internal and
• external stakeholders at various levels including Management, Pre-sales, and Sales.
• Responsible for IPT Voice and Analog Gateways - deployment, upgrades, refresh, troubleshooting, etc.
• Updating of as-built documentation & Low-Level Designs (LLD’s).
• Generation and activation of security certificates for the relevant Cisco products as per vendor best practice.
• Identification of any potential risks prior or during implementation of solutions.
• Investigates the cause of technical and service problems and recommends fixes to line.
• managers/project managers or clients directly.
• On time Certification of relevant products supported.
• Knowledge share, coaching and mentoring of L1-L2 engineers.
• Strong verbal and written communication skills.
• Strong Presentation skills.
• The ability to work overtime when required.
• The ability to work outside of South Africa if or when required.
• Own reliable transport and valid driver’s license.
• The ability to work independently as well as in a team.

Qualifications:

• 7 to 8 years working experience in medium to complex telephony environments.
• Minimum CCNP Collaboration certification
• Experience with virtualization, specifically VMware, Cisco UCS B/C-Series servers, and Wireshark.
• Experience with system integration of video conferencing solutions using Webex.
• Experience with Webex Calling and Webex Contact Centre solutions.
• Experience with voice carrier systems from – i.e., Telkom, Vodacom, MTN, Neotel etc.
• Experience with multi-cluster call manager environments.
• ARC and Call Cabinet expertise is advantageous.
• Strong problem solving and analytic skills to isolate problems.
• Basic knowledge on Network switching & routing.

NB! This job is now closed. You can apply for other jobs by uploading your CV.