Senior Claims Consultant

SUMMARY:
Short-Term Insurance Broker is looking for a Senior Claims Consultant

POSITION INFO:

Senior Claims Technician – Short-Term Insurance

Location: Fourways, Gauteng
Salary: R30,000 – R40,000 (depending on experience)

With over 30 years of excellence in the short-term insurance industry, we are a trusted brokerage delivering tailored insurance solutions that protect what matters most. As we continue to grow, we’re looking for a skilled Senior Claims Technician to join our dynamic team.

About the Role:

The Senior Claims Technician will play a key role in our Claims team, responsible for efficiently and professionally settling personal and commercial short-term insurance claims. This position requires a confident and experienced individual who can work under binder agreements and uphold our reputation for exceptional client service.

Key Responsibilities:

• Manage and settle personal and commercial short-term insurance claims
• Operate within the binder agreements and handle claims settlement mandates
• Liaise with insurers, clients, and service providers
• Ensure compliance with industry regulations and internal processes
• Provide support and guidance to junior claims staff
• Maintain accurate records using Cardinal C360
• Check and sign off on claims

Requirements:

✅ 5 – 10 years of experience in short-term insurance claims (personal & commercial lines)
✅ Proven ability to manage claims settling mandates as a Solid Binder Broker
✅ Must have FAIS accreditation and RE certification
✅ Experience with the Cardinal C360 system is required
✅ Must reside within a 15km radius of the office - proximity is crucial for this role
✅ Previous management or supervisory experience will be a strong advantage

Brief Company Description: With over 30 years of proven expertise in the short-term insurance market, we deliver tailored insurance solutions designed to protect what matters most. Our goal is to provide our clients with confidence, security, and peace of mind.