Senior Content Designer

Requirements:

• You have a degree or qualification in English, Digital Media, Journalism, Linguistics, Marketing, Design, or any other relevant fields.
• You have 3 - 5 years of industry experience in a relevant setting (Not-for-profit/development, media, consulting, marketing, design, etc.)
• You are experienced in content writing and have a deep understanding of 'medical' writing
• You have a background in behaviour modification theory/psychology
• You have experience with literature reviews and academic writing/studies
• You have experience with text-based only digital (phone) platforms
• You are experienced in working with content management systems and familiar with working on Content Management Platforms like WordPress, Drupal, or equivalent social media tools.
• You have strong copywriting and editorial writing skills, as well as editing skills.
• You are familiar with and have past experiences with creating and managing content across different content formats, especially digital formats.

Responsibilities

• Collaborate with service designers and other team members to develop and facilitate research with users and other stakeholders that drive content insights.
• Work with service designers to define user needs and use these research-based insights to develop new products and content or improve existing services' content and user experience.
• Own the content strategy deliverables on various local and global challenges, including developing key themes, messages, topics, voice, style, and brand guidelines.
• Craft, edit, proofread, and fact-check content. This will require checking that all content formats meet the desired standard and are delivered using the correct persona and style.