Senior Credit Controller

SUMMARY:
Our client an expert HR Solutions Partner that provides customized Employee Solutions for your business in all sectors.

POSITION INFO:


Role: Senior Credit Controller
Location: Riverhorse Valley - Durban SA
Start Date: Immediate
Industry: Temporary Employee Services

Qualification and Experience

• Matric
• Tertiary
• Minimum 2–5 Years in Credit Control: Preferably within TES, staffing, or service-based industries.
• Portfolio Management: Experience managing high-value debtor books (often exceeding R30 million), with 30-day or shorter payment terms.
• Client Engagement: Proven track record of handling escalated queries, negotiating payment plans, and maintaining strong client relationships.
• ERP & Accounting Systems: Proficiency in systems like Sage, SAP, or Accpac
• Clear Criminal record

• Advanced Excel: Pivot tables, VLOOKUPs, and data analysis for debtor trends.
• Reconciliations :: Strong ability to reconcile complex accounts

• Communication: Clear, assertive, and diplomatic—essential for client negotiations and internal reporting.

• Problem-Solving: Quick thinking in resolving disputes, identifying root causes of delayed payments, and proposing actionable solutions.

• Resilience & Tenacity: Ability to thrive under pressure and maintain professionalism in challenging debtor situations

• Credit Risk Assessment: Ability to evaluate client creditworthiness, set credit limits, and monitor exposure.

• TES Industry Acumen: Understanding of TES billing cycles, client contracts, and labour-related financial nuances (e.g., wage reimbursements, statutory deductions).
• Debt Recovery Strategies: Skilled in proactive collections, dispute resolution, and legal escalation procedures.
• Compliance & Legislation: Familiarity with South African labour laws, BCEA, LRA, and POPIA as they relate to credit control and client data.
• Financial Reporting: Competence in preparing aged debt reports, cash flow forecasts, and debtor performance dashboards for senior management.
• All other related duties