Senior Customer Experience Designer (CX/UX/UI)

Our client a Tech firm is Rosebank with an innovative solution is seeking a Senior Customer Experience Designer (CX/UX/UI) to join their team. They offer stability, growth, excellent benefits, such as medical aid, Provident fund, Bonus, travel and much much more. The organization focuses extensively on empowering people to monitor and make informed health decisions proactively. They are simply bridging the gap in healthcare by taking privilege out of it using patented solutions that allow you to manage your 360 degrees of care easily.

About You;

Do you have a love for CX, UX and design and enjoy problem-solving and finding optimum solutions to a user's needs? You have a solid understanding of UX processes and able to rapidly prototype in low fidelity and also create refined, high fidelity designs and prototypes. You have extensive experience designing user interfaces. You have extensive experience designing UX solutions for web and mobile solutions and the ability to test, measure and improve the user experience of these platforms. You will be responsible for delivering the best online user experience, which makes your role extremely important for our success and ensuring customer satisfaction and loyalty.

Requirements

• UI design portfolio
• Must have 5+ years experience in UX design
• Experience leading UX design projects.
• Expert understanding of UX design principles.
• Experience in applying User Centered Design to solve complex problems.
• Ability to demonstrate concrete knowledge of user experience concepts that inform decision making within your portfolio.
• Understanding of or experience with a wide array of testing techniques, including direct user testing, focus groups, card-sorting, tree-testing, etc.
• Experience in creating user testing scripts and leading testing sessions.
• Ability to understand business requirements and provide UX solutions that work within the technical boundaries.
• Experience in designing medium to large software systems within environmental constraints.
• Experience in presenting and articulating UX solutions to peers, executives and customers.
• Experience creating UX/Product specifications and presentations.
• Diploma, Bachelor’s degree in Computer Science, Information Systems, or equivalent
• Minimum 3 years of hands-on experience in Design Thinking analysis and prototyping is essential.
• Understanding of design thinking; service design; ideation and systems thinking principles, and the ability to flexibly apply a variety of techniques to meet specific objectives and outcomes
• Have an awareness of Agile / Scrum methodologies or have worked in an Agile / Scrum team.
• Mastery with Prototype, UI Storyboards, Screen Flow Diagrams using Rational RequisitePro, Sketch, Balsamiq, Microsoft Visio, Pencil, etc
• Atlassian tool suite (Bitbucket, Jira, Confluence)
• Knowledge of Adobe range of products including Photoshop, Illustrator, InDesign, Acrobat and Dreamweaver, a bonus
• 3 years of experience with HTML5 & CSS3
• Understanding of front-end development principles and execution.