Senior Debtors Controller

SUMMARY:
A leading client is seeking for an experienced and dedicated Senior Debtors Controller to join our finance team. The ideal candidate will be responsible for the effective management and control of the debtor’s book, ensuring timely collection of outstanding debts, accurate payment allocations, and efficient credit risk management.

The Senior Debtors Controller will play a critical role in decision-making regarding credit applications, overseeing debtor’s clerks, and liaising with insurers (CGIC), attorneys, branches, and management. This position requires a detail-oriented and proactive individual with excellent communication skills and the ability to manage complex financial processes.

POSITION INFO:

Key Responsibilities:

• Print bank statements and import into Sage X3 for cash book processing.
• Assist with receipting and allocation of payments, especially during month-end.
• Monitor bank receipts and ensure timely removal of accounts from hold.
• Release sales orders in line with credit policies.
• Follow up proactively on overdue debtors using age analysis to reduce overdue balances.
• Resolve customer queries and liaise with sales representatives and branch managers.
• Liaise with CGIC to apply for insured limits on approved credit applications.
• Assess completed credit applications and make informed decisions regarding account approvals.

• Extract age analysis after month-end and place overdue accounts on hold.
• Distribute age analysis to relevant stakeholders and management.
• Review CGIC invoices for accuracy and ensure timely submission.
• Process and reconcile Amazon deductions and rebates for applicable accounts.

• Review customer refunds for accuracy before processing.
• Supervise and guide debtor’s clerks to ensure compliance and performance.
• Monitor and report on credit applications and customer account statuses.

Key Competencies and Skills:

• Strong knowledge of debtor’s management and credit control principles.
• Proficiency in credit risk management, credit insurance (CGIC), and credit bureaus (Experian).
• Excellent analytical skills and attention to detail.
• Strong leadership abilities and experience managing teams.
• Effective communication and negotiation skills.
• Ability to make informed credit decisions under pressure.

Minimum Requirements:

• Relevant qualification in Finance or Accounting.
• Minimum 5 years’ experience in a senior debtors/credit control role.
• Proven experience in managing debtor’s teams and working with credit insurers.
• Strong knowledge of Sage X3 and MS Office (Excel, Word, Outlook).

IT and System Requirements:

• Sage X3
• Intermediate MS Excel
• MS Outlook, MS Word, Microsoft Teams
• Amazon Portal, Banking Portals, Experian Portal, Cregalink Portal

Key Performance Indicators (KPIs):

• Reduction in overdue and bad debt.
• Timeliness and accuracy in payment allocations.
• Compliance with internal credit policies and credit insurance requirements.
• Quality and timeliness of management reporting.