Senior Desktop Support Engineer

Recruiter:

Secondments

Job Ref:

SEC123

Date posted:

Friday, August 29, 2025

Location:

Pretoria, South Africa

Salary:

000

SUMMARY:
The business is looking for a self-motivated individual to provide technological direction and capability to support corporate services.

POSITION INFO:

Qualification and Experience

Degree degree in Information Technology, Computer Sciences or equivalent qualification with NQF 7.
Honours degree or equivalent degree at NQF 8 will be and added advantage.
This position also requires 5 years’ work experience in the relevant field.

Competencies

Minimum of 5 years’ work experience as a Desktop Engineer or Support Technician
Supporting computer hardware and peripherals
Supporting computer software applications
Supporting remote connection systems / technologies
Supporting mobile device management
Advanced planning, organizing, problem solving skills
Proven ability to work under pressure with diverse team while being quality and safety conscious
Extensive knowledge and experience in working with legislation, policies, procedures, processes, practices, systems, and frameworks related to provision of information technology support and services
Excellent financial report writing, and communication at all levels (both verbal and written)
Excellent computer literacy and experience in the application of software tools including (Ms Word, MS Project, PowerPoint, Excel, Internet and Outlook).
The possession of a valid driver’s licence with at least one-year practical driving experience and a willingness to travel is essential.

Key Performance Responsibilities include:

Support user needs related to desktops, laptops, mobile devices, printers, VOIP phones and the like for both in office and home/remote office needs;
Monitor the performance of the company''''s desktop infrastructure and make suggestions for improving efficiency;
Champion reporting issues and problems related to supporting user needs about desktops, laptops, mobile devices, printers, VOIP phones and the like for both in office and home/remote office needs; and
Support regional offices

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