Senior Employee Benefits Fund Administrator/Complaints Administrator JHB.

Our client is seeking to employ a Senior Employee Benefits with EB Administration and Complaints/Management exp

administer a portfolio of funds

Handling of complaints, ability to channel complaints to legal department

KPA/KEY OUTPUTS

• Full admin responsibility for a portfolio/Assist the team and workflow management/Monthly update reconciliations and year-end reports
• Processing Death, Disability Claims, Retirements, cheque releasing, Benefit statements/Dealing with client queries and attend meetings
• To oversee administration queries
• Experience in claims and contributions essential

QUALIFICATIONS AND XPERIENCE

• Matriculation and/or equivalent qualification, Certificate of Proficiency in Retirement Funds (COP)
• 3 years'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' experience in similar or work related position with good knowledge of Employee Benefits
• Computer Literacy - Advanced Office
• Good Understanding of Administration systems (Everest would be an advantage).

SKILLS AND BEHAVIOURAL ATTRIBUTES

• Attention to detail and high level of accuracy
• Ability to work under pressure
• Self-starter and excellent organising skills
• Good verbal, written and communication skills
• Committed and reliable with integrity
• Telephone Etiquette and Client Liaison

Market related package

Short-Listed applicants will be called for interviews and assessed for competency.

Market related package