Senior IT Infrastructure Engineer (CPT)

SUMMARY:
The Senior IT Infrastructure Engineer is responsible for the setup, configuration, support, and
maintenance of our client’s hybrid infrastructure environment, which includes on-premises and cloud
based servers, storage, and network switches. The role ensures optimal performance, security, and
availability of infrastructure services and supports continuous improvement through upgrades, patching,
and documentation.

POSITION INFO:
Responsibilities:

Hybrid Infrastructure Operations

• Deploy, configure, and maintain Windows and Linux servers across on-premises and Microsoft Azure environments.
• Manage HP Synergy blade servers and associated storage technologies.
• Administer Hyper-V clusters and failover configurations for Microsoft SQL Server.
• Perform regular patching, firmware updates, and server upgrades in line with the company’s IT standards.
• Monitor system performance and proactively resolve issues to ensure high availability.

• Configure and maintain HP/Aruba network switches and LAN/WAN/VPN connectivity.
• Support perimeter security and internal network segmentation.
• Configuration and management of Azure Virtual Networks (VNets)
• Implementation of Network Security Groups (NSGs)
• Monitoring of Azure network connectivity, performance, and availability
• Integration with on-prem infrastructure via VPN and ExpressRoute
• Troubleshooting and optimization of hybrid network routing
• Collaborate with Security teams to ensure network compliance and resilience.

• LAN/WAN/VPN infrastructure management
• ISP coordination and performance optimization
• Network monitoring and proactive issue resolution
• Alignment with hybrid cloud and continuity strategies

• IP telephony and VoIP system administration
• Integration with Microsoft Teams and collaboration platforms
• Hardware/software support for telephony infrastructure
• Documentation of telephony architecture and service providers

• Support integration between on-premises infrastructure and Microsoft Azure services.
• Administer Azure AD, DNS, and Microsoft 365 services including SharePoint Online and Remote Desktop Services.
• Assist in cloud migration and optimization initiatives.

• Implement and manage VEEAM backup and disaster recovery solutions.
• Conduct regular backup validation and recovery testing.
• Lead Disaster Recovery Test Initiatives for the company.

• Provide 2nd and 3rd level technical support for infrastructure-related incidents.
• Participate in standby and after-hours escalation support.
• Document root cause analysis and contribute to continuous service improvement.

• Maintain accurate technical documentation including SOPs, topology diagrams, and configuration logs.
• Report on system health, capacity, and risk posture to the IT Infrastructure Manager.

• Work closely with the IT Infrastructure Manager and other engineers to align with the company’s IT strategy.
• Mentor junior engineers and contribute to knowledge sharing across the team.

• HP Synergy / Server Blade Infrastructure
• Storage Technologies – Preferable HPE and Fiber Channel
• Hyper-V and Hyper-V Clusters
• Failover Clusters for MS SQL Server
• LAN/WAN/VPN Technology
• Microsoft AD / Azure AD / DNS
• Remote Desktop Services
• Microsoft 365 and SharePoint Online
• DNS and Cert management
• IP Telephony
• VEEAM Backup and Recovery
• Operating Systems – Microsoft and Linux
• In-depth understanding of TCP/IP and internetworking with heterogeneous technologies
• Perimeter Security
• Progression and capacity planning.

• Diploma/Degree in Information Technology or related fields
• Minimum 5 years’ experience in IT infrastructure engineering.
• Strong knowledge of Windows/Linux server administration, virtualization, and networking.
• Experience with HP Servers, Switches, Hyper-V, Microsoft SQL Server, and Azure technologies.
• Familiarity with ITSM practices (Incident, Problem, Change Management).
• Proficiency in technical documentation and system architecture.
• Networking fundamentals and Administration.
• Documentation/Technical Authoring
• Knowledge of Systems Architecture.
• ITIL certification advantageous.
• HP Networking Certifications
• Network Professional (ACNP)) will be advantageous.
• Microsoft Certifications (e.g., AZ-104, AZ-305) will be advantageous.
• Linux Certifications (e.g., LPIC-1, RHCSA) will be advantageous.
• Cisco CCNA or CCNP (as complementary networking knowledge) will be advantageous.