Senior IT Support Technician/Workshop Supervisor

Recruiter:

Ergasia Placements

Job Ref:

Pta000328/NM

Date posted:

Friday, March 20, 2026

Location:

Centurion, South Africa

Salary:

25000 Monthly

SUMMARY:
Our esteemed client within the IT sector, is seeking a hands-on, dependable, and technically capable Senior IT Support Technician/Workshop Supervisor in Menlyn.

EE: Open

POSITION INFO:
Minimum Requirements:

3 - 5 years' experience in IT Support, desktop support, of MSP support.
Strong practical experience with Windows desktops, peripherals, printers, and general office IT troubleshooting.
Working knowledge of Microsoft 365 administrations, including user support, mail troubleshooting, and basic tenant administration.
Good understanding of networking fundamentals, including routers, switches, Wi-Fi, TCP/IP, DHCP, DNS and internet connectivity troubleshooting.
Exposure to basic server support, backup systems, and shared business infrastructure.
Valid driver's licence and own reliable vehicle.
Good written and verbal communications skills.

Key responsibilities:

Workshop Operations:

Oversee the daily running of the workshop and coordinate technician activities.
Allocation of jobs to technicians according to priority, deadlines and skill level.
Monitor all devices and jobs in the workshop, ensuring clear visibility of job status, next actions, and outstanding dependencies.
Ensure repairs, setups, diagnostics and client-related technical work are progressing efficiently and within acceptable turnaround times.

Technical Support:

Act as senior escalation points for desktop, laptop, printer, networking, Microsoft 365, and general business IT support issues.
Perform hands-on diagnostics, configuration, troubleshooting, repair, and setup of end-user devices and related equipment.
Provide support across client environments including Microsoft 365, shared infrastructure, networking, printers, backups and basic server related matters.
Assist with onsite and remote troubleshooting when required.
Identify recurring technical issues and recommend practical improvements to reduce repeat faults, wasted time, and service inefficiencies.

Similar jobs you might be interested in:

Workshop Supervisor / Senior IT Support Technician
Location: Pretoria
Salary: R25,000.00 per month CTC
Workshop Supervisor / Senior it Support Technician
Today

Workshop Supervisor / Senior IT Support Technician
Location: Pretoria
Salary: R25 000 CTC
Workshop Supervisor / Senior it Support Technician Workshop Supervisor / Senior it Support Technician
1 day ago

IT Specialist (End-User Support)
Location: Pretoria
Salary:
it Specialist (End-User Support)Department: Information Technology / it Support
1 day ago

Senior IT Support Technician / Workshop Supervisor
Location: Pretoria
Salary: Monthly Salary
Senior it Support Technician / Workshop Supervisor
1 day ago

Job Vacancy - IT Support Manager - Family Office – Sandton and Hybrid
Location: Johannesburg
Salary: R50 000 ctc per month negotiable and will depend on numerous factors such as current earnings, experience etc.
Job Vacancy - it Support Manager - Family Office – Sandton and Hybrid
1 day ago

Group IT Technician
Location: Johannesburg
Salary: Basic Salaray, Benefits
Bothongo Group is seeking a proactive, hands-on it Technician to support and maintain systems across the organisation. The role suits a technically skilled problem-solver focused on ensuring secure, efficient it operations while providing user support across multiple departments.
1 day ago

IT Project Manager (PMBOK, Prince2, Agile) - Centurion
Location: Centurion
Salary:
To plan, execute, and deliver it or related projects within defined timelines, budget, and scope. This includes securing and coordinating resources, guiding team members and their efforts, and collaborating with thirdâparty contractors or consultants to ensure projects are delivered in accordance with the project plan and strategic objectives. The Project Manager will also define the project&rsq...
1 day ago

IT Administrator
Location: Pretoria
Salary:
MacRobert Attorneys is looking for an it Admin in our Pretoria Branch
1 day ago

IT & Marketing Specialist
Location: Alberton
Salary:
it & Marketing SpecialistLocation: AlbertonSalary: R15 000 - R35 000 CTC (DOE) A dynamic legal firm is seeking a skilled and innovative it & Marketing Specialist to join their team. This role is ideal for a tech-savvy professional with a strong background in digital marketing and automation, who can drive online presence and streamline internal processes.Key Responsibilities:Implement...
2 days ago

IT End User Support, Lynwood - Pretoria
Location: Pretoria
Salary:
2 days ago