Senior IT Technician/ IT Operations Technician/ Senior Technical Support Analyst

Recruiter:

O'Brien Recruitment

Job Ref:

1606382656

Date posted:

Friday, September 12, 2025

Location:

Cape Town, South Africa

SUMMARY:
-

POSITION INFO:

We’re Hiring: Senior IT Technician

Are you an experienced Senior IT Technician with a proven track record in the pharmaceutical or cosmetic industry?
We’re looking for a dynamic professional to provide advanced IT support and ensure the smooth running of business-critical systems.

Key Responsibilities

Deliver advanced technical support for hardware, software, and network issues within SLA timelines
Troubleshoot and perform root cause analysis on system faults
Support enterprise-level applications and systems (Power Apps, O365, Azure, onsite servers)
Perform daily server checks via RMM tools to ensure optimal system performance
Administer server storage solutions and network devices
Ensure IT infrastructure security, integrity, and compliance with policies
Manage system updates, security patches, and backups
Monitor and respond to security incidents and threats
Maintain and configure PABX systems (cordless & desk phones)
Assist with IT-related tickets and provide end-user education on new technologies
Maintain up-to-date IT documentation, LAN/WAN diagrams, and procedures
Contribute to evaluating and implementing new hardware and software solutions
Drive the development of onsite and cloud-based Microsoft ecosystems

Qualifications & Experience

Degree/Diploma in IT, Information Systems, or related field
Microsoft Certifications (Azure Administrator, Windows Server Hybrid Administrator, or 365 Enterprise Administrator)
4–6 years’ experience in a senior IT support role
Strong knowledge of IT network infrastructures, TCP/IP, servers, firewalls, managed switches, and hypervisors
Hands-on experience with O365 administration and enterprise systems support
Excellent communication skills and ability to support users at all levels
Dependable, proactive, detail-oriented, and able to work under pressure

Location: Parow, Cape Town

Competitive package offered

Ready to take the next step in your IT career? Apply today

#ITJobs #SeniorTechnician #PharmaIndustry #CosmeticsIndustry #Microsoft365 #Azure #Hiring

Similar jobs you might be interested in:

Technical Support Technician
Location: Paarl
Salary: R10 000.00 Monthly
Job Description:We are seeking a technical support and Installation Technician based in Paarl to join our dynamic team. The ideal candidate will provide excellent customer service, perform broadband installations and ensure all technical systems run smoothly and efficiently.
11 days ago

Senior IT Technician/ IT Operations Technician/ Senior Technical Support Analyst
Location: Cape Town
Salary:
38 days ago

Health and Safety Consultant
Location: Capetown
Salary: Depends on experience
Health and Safety Consultant
5 days ago

Passenger Vehicle Service Advisor with Premium Brand experience - Cape Town
Location: Cape Town
Salary:
Remuneration: Market Related dependent on skill set, knowledge, and experience Purpose Of The Job: Our client is looking for a Qualified an experienced Service advisor to join the team. The Service advisor acts as the primary link between customers and the workshop, ensuring a seamless service experience that reflects the premium standards of the brand. The role demands strong communicat...
12 days ago

Business Analyst SLS
Location: Cape Town
Salary: 1000 Annually
The core purpose of the role is:To ensure the smooth and effective running of relevant intermediary (electronic) tools and applications.To ensure the ease of use of relevant tools and applications, as utilised by the intermediary, thus enhancing the intermediary’s experience - as well as the end-user customer’s experience.To reduce and prevent any advice risk associated with the use of...
13 days ago

Business Analyst
Location: Cape Town
Salary:
16 days ago

Business Analyst SLS
Location: Cape Town
Salary: market related Monthly
The core purpose of the role is:To ensure the smooth and effective running of relevant intermediary (electronic) tools and applications.To ensure the ease of use of relevant tools and applications, as utilised by the intermediary, thus enhancing the intermediary’s experience - as well as the end-user customer’s experience.To reduce and prevent any advice risk associated with the use of...
17 days ago

Head of Finance
Location: Cape Town
Salary:
20 days ago

Senior SAP Ariba Consultant
Location: Cape Town
Salary: TBC Annually
Drive global procurement transformation! Step into a Senior SAP Ariba Consultant role where you’ll lead end-to-end delivery of Ariba solutions, collaborate with international teams, and shape enterprise-level SAP transformation projects.
24 days ago

Tax and Accounting Services Manager
Location: Noordhoek
Salary: Market related
An exciting opportunity for a seasoned tax professional to lead a high-impact team in a trusted fina
62 days ago