Senior Manager Governance: Technology Operations

Recruiter:

People Source

Job Ref:

SMC

Date posted:

Tuesday, June 7, 2022

Location:

Johannesburg, South Africa

Salary:

Negotiable

JOB SUMMARY:
Senior Manager Governance: Technology Operations

JOB DESCRIPTION:

The Senior Manager: Operations Governance & Tools Specialist is responsible for aligning and managing the implementation of standardised tools, procedures and processes across all OPCOs and Managed Service vendors in all Network, IT and Digital areas. This position should provide clear governance model to follow up review meetings and establish escalation hierarchy between Group Technology, OPCOs and Managed Services suppliers. Measures of success include the delivery of documented processes, implemented automated dashboards and reducing conflict between above mentioned stakeholders in Operations domain, integrated blueprints for all toolsets and, standardised service catalogues.

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