Senior Network Engineer

SUMMARY:
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POSITION INFO:

Purpose: The Senior Network Engineer will be responsible for designing, implementing, managing, and maintaining LAN/WAN infrastructures and F5 load balancers for our clients.

Key Objective: The Senior Network Engineer will assist in planning, designing, and implementing F5 load balancers, perform root cause analysis, liaise with various vendors, and recommend global best practices.

Education:

• Minimum: School Grade 12 or equivalent NQF level 4 qualification

Professional / Tertiary:

• Minimum: F5 Certified Administrator BIG-IP

Minimum Requirements/Experience

• Valid F5 Certification
• 5+ years of experience in network load balancing
• 3+ years of experience with Cisco/HP Aruba/Huawei
• 3+ years of experience with other core technologies (Microsoft, Linux, Nortel, Avaya)
• Routing and switching experience
• Strong QoS skills
• Solid VOIP skills
• Experience working on large infrastructures
• MCSE certification, with involvement in the design, implementation, and maintenance of various network-related arenas
• Formal international F5 certification, regularly updated
• Understanding of the corporate identity and governance mechanisms of the organization
• Knowledge of company policies and procedures to ensure compliance
• Strong analytical skills and problem-solving abilities
• Effective communication skills at all organizational levels
• Proficiency in business English for verbal and written communication
• Active listening and the ability to interpret and act on information sensibly
• Accurate information reporting and documentation skills
• Ability to interact with people at all levels
• Attention to detail and professionalism in all situations
• Customer-oriented with the ability to meet and exceed expectations
• Adherence to the code of conduct and maintaining a professional image
• Availability for overtime work when required
• Own transportation

Key Tasks

Internal Policies and Procedures:

• Familiarize with and adhere to all company policies and procedures
• Comply with all applicable ISO 9000 processes and procedures

Site Installations/Surveys:

• Install equipment for upgrades or new implementations based on organizational requirements
• Analyze installation requests to determine nature and extent
• Determine dependencies and impacts on other equipment/systems
• Inform relevant system owners of necessary actions
• Conduct pre-implementation testing and develop installation plans
• Identify role players and assign responsibilities
• Submit change requests and conduct workshops for implementation
• Ensure minimal interruption during installation/implementation
• Perform post-implementation testing and monitor systems for compliance
• Document processes and develop equipment/system manuals
• Install systems within allocated time frames and in accordance with policies, procedures, and legal requirements

Troubleshooting and Corrective Maintenance:

• Identify faults and utilize diagnostics tools
• Consult work instructions/procedures for repair actions
• Repair faults or escalate for solutions
• Test and implement solutions, monitor functionality, and document results
• Conduct corrective maintenance within allocated time frames

Preventative Maintenance:

• Initiate preventative maintenance as per policies and procedures
• Determine maintenance actions and consult relevant procedures
• Complete maintenance, identify faults, repair, and test solutions
• Implement solutions, monitor functionality, and document results
• Conduct maintenance within allocated time frames

Executive QA on Network Designs and Installations:

• Ensure quality assurance on all network designs and installations conducted by Network Engineers and Junior Network Engineers

General / Self Development:

• Stay updated on technology changes and update certifications accordingly
• Perform any ad hoc functions required by management