Senior Portfolio Manager

Recruiter:

Flair TM

Job Ref:

JHB000123/SB

Date posted:

Monday, June 23, 2025

Location:

Johannesburg, South Africa

Salary:

380000 Annually

SUMMARY:
Our client, a reputable property management company based in Johannesburg North, is seeking a Senior Portfolio Manager with extensive residential experience to join their dynamic team. The successful candidate will oversee a portfolio of 1000 tenants and ensure the smooth running of property management operations.

POSITION INFO:
Key Responsibilities:

Update tenant, owner, and creditor information on the system
Load new tenants into the system and ensure accurate monthly inspection reports
Ensure accurate headcount and parking procedures are maintained
Oversight of debtor control and creditor payments on behalf of owners
Reconcile deposit held schedules and update system “D” account
Distribute owner statements by the 7th of each month
Respond to tenant queries via email and WhatsApp
Manage arrears letters and ensure compliance with TPN/SMS Propsys/MDA procedures
Facilitate tenant/owner query resolutions and ensure quick responses (within 24 hours)
Handle tenant deposit refund queries and manual future charge entries
Manage general correspondence, complaints, and notifications
Attend tenant meetings and handle insurance claims
Compile and reconcile reports as requested
Oversee and ensure all maintenance-related issues are resolved
Manage prepaid metermate and power measurements for credit control
Monitor electricity and water usage to ensure no losses are incurred
Review vacancy listings and ensure units are ready for occupation
Liaise with letting department to ensure competitive pricing and timely rentals
Actively participate in advertising vacant units and coordinating rental agreements
Maintain accurate filing systems and compile relevant documentation

Requirements:

Minimum 5 years of experience in residential property management
Must have MDA / WeConnectU experience
Proven ability to manage a large portfolio (1000+ tenants)
Excellent organizational, communication, and interpersonal skills
Strong financial and debtor control experience
Ability to work independently and under pressure
Detail-oriented with a proactive approach to resolving issues

To Apply:
If you are a motivated, results-driven individual with a passion for property management and meet the above criteria, we encourage you to apply for this exciting opportunity.
Join our client’s team and make a real impact in the property management sector!

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