Senior Process Engineer

SUMMARY:
Senior Process Engineer (Contract) To drive strategic and tactical aspects of discovering; validating; documenting; and communicating business-process-related knowledge through modelling; simulating and analysing current and future states; focusing on complex business outcomes using technical expertise; in line with the business strategy.

POSITION INFO:

• Design and execute process improvement initiatives, taking responsibility for individual delivery in terms of resource budget, scope and time. Reduce business time and cost through process efficiencies along with requisite justification
• Provide Process guidance to the customer including pro-active proposals
• Providing progress reports to relevant stakeholders
• Provide guidance and support to customers to improve initiatives.
• Engagement on a senior level to understand their needs and provide inputs into process-based solutions in order to support or influence business decisions
• Collaborate and coordinate with internal and external stakeholders
• Proactively plan work deliverables, e.g. scope, work breakdown and estimation
• Facilitate JAD and Process Enhancement Group/Process Improvement Forum sessions
• Perform gap analysis and due diligence
• Provide process input into the requirements specifications
• Ensuring that all aspects of an operation or process meet specified regulations considering the impact on the client''s experience
• Design, define and document end-to-end process solutions, models and influencing artefacts in line with organisation standards and client experience guidelines and best practices
• Define and agree the Critical Success Factors and Key Performance Indicators, e.g. time standards for processes
• Plan change deployment, administer change and implement solution

Experience required:

• Banking Experience a must
• Should Have 10 years working experience
• 5 years plus in process engineering II
• Working experience as a process engineer in different industries
• Have in depth understanding of the BPMN and ARIS notations
• Process asset management
• In dept understanding of different process and business analysis techniques
• In depth understanding of at least one process framework
• Business Architecture training or certification an advantage
• Business analysis foundational training
• Have experience in working on projects
• Experience in agile methodologies and hybrid
• Software development, UI/UX and data experience will be advantageous
• Experience in communicating at different levels in the organisation
• Define business processes and value chains and frameworks
• Must be able to develop procedure manuals
• Should be able to act as a change management agent as when required 

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