SUMMARY:
EE Pref - Senior Product Category Manager - Sandton
POSITION INFO:
The Senior Product Category Manager is responsible for a smaller portfolio of products.
Responsible for the:
Profitability and growth of each product within the category thereby facilitating revenue generation.
Collaborates with the CFO and Commercial Director to determine pricing, distribution and overall promotion of a product category to maximize consumer appeal and increase revenue for merchants through our products and services.
Collaborates with internal businesses and external providers to provide the business with product, channel, merchant and consumer insights.
Manages and maintains strategic procurement relationships with suppliers.
Manages the supply of product and is responsible for the commercialization of the product.
Financial/IT/Banking background -Payment solutions/Card payments, project background/point of sale environment required - Card acquiring/card acceptance Business experience Required.
Responsibilities:
Strategic Category Management
Interfaces with cross-functional parties at all levels of the organization, including Chief Digital Officer, Commercial team, Sales & Distribution Director, and Finance, as well as relevant technical and execution resources.
Provides advice and collaborates on category strategy, approaches and requirements.
Influences the strategic vision and direction of new product development within the category to enable a profitable category which will meet merchant and consumer needs.
Leads the commercialization of the products within the category.
Collaborates with channel marketing and IAP team to ensure effective execution and product availability.
Assesses implementation of the commercialization plan across all areas of the business.
Incorporates business insights and objectives into the development of the category strategy.
Develops, leads and executes category plans, strategies and frameworks, including market approaches, procurement analysis, supplier development, contract management.
Supplier Relationship Management
Collaborate with Chief Digital Officer to provide expert advice to key stakeholders on all aspects of product procurement and development recommending a build or buy strategic choices within your category
Work with outsourced service delivery organisations to develop products against agreed spec (MVP’s) and commercialisation plan
Foster trust relationships with vendors to achieve better pricing and quality of services
Challenge and motivate providers to optimise service outcomes
Lead negotiations on high impact, complex supply arrangements and manage contracts to deliver optimal category outcomes
Consult throughout the organisation to support the development of strategic and high-risk contracts and supplier relationships
Identify sources of value through the supplier relationship
Take action to realize identified opportunities
Lead supplier development activities for key suppliers and market segments to meet the needs of the organization
Develop frameworks to identify and track benefit
Growing and Profitable Categories Delivered
Create an ambitious and wide-ranging and profitable category based on future trends, disruptive technology, customer and consumer needs together with an in[1]depth knowledge of organisational demand, needs and requirements.
Effectively evaluate, shape, influence and develop the categories to deliver long term shareholder value
Demonstrate expertise in analyzing category and product performance and provide expert advise to sales teams on how to improve profitability
Develop strategies and supply markets to effectively deal with limited sources of supply
Set the overall strategy and framework for how different ‘go-to-market’ techniques are to be established and used throughout the organization
Lead the interpretation of product availability on merchant profitability and collaborating to develop product value propositions to enable sales selling stories
Product commercialisation
Leads commercialization effort for products, new product innovation programs.
Collaborates across the business to develop internal feasibility assessments and business case rationale to support commercialization plans and revenue generation.
Ensure effective team engagement; review project timelines, cost projections and revenue delivery with the key members of management.
Make forecasts for product availability and ensure the availability of inventory in support of our market penetration strategy
Facilitate creation of mitigation/contingency plans and manage communication for any disruptions in the game plan or revenue targets.
Work closely with business areas to identify and manage commercial, contractual, operational, financial, reputational, ethical and supply chain risks emanating from category activity and supply base arrangements
Act as an internal consultant on techniques and actions to manage risk for high value complex projects and relationships.
Work Collaboratively
Build a culture of respect and understanding across the organisation
Recognise outcomes which resulted from effective collaboration between teams
Build co-operation and overcome barriers to information sharing, communication and collaboration across the organisation
Facilitate opportunities to engage and collaborate with external stakeholders to develop joint solutions
Collaborate with other leaders to deliver a superior end to end customer experience.
Team management
Provide leadership, direction and effective management of the category management team and cross functional working groups to achieve a high-level of performance, integration and consistency
Through effective inspirational leadership, facilitate the creation of accountable, full service teams who understand and strive to meet the needs of all stakeholders
Role model behavior and motivate team members in line with the core values
Take full responsibility for performance of all direct reports, motivating and managing them in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management:
Provide support and guidance on career path planning, on-the-job training, coaching and mentoring to direct reports
Develop, promote and direct the implementation of equal opportunities policies in all aspects of the company’s work.
Communicate and maintain trust relationships with shareholders, business partners and authorities
Self Management
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
Demonstrate consistent application of internal procedures
Plan and prioritize, demonstrating abilities to manage competing demands
Demonstrate abilities to anticipate and manage change
Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs
BEHAVIORAL COMPETENCIES
Plans and Aligns
Plans and prioritizes work to meet commitments aligned with organizational goals. For example, outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.
Communicates Effectively
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, tailors communication content and style to the needs of others. Pays attention to others'''''''''''''''' input and perspectives, asks questions, and summarizes to confirm understanding.
Ensures Accountability
Holds self and others accountable to meet commitments. For example, tracks performance and strives to remain effective, learning from both successes and failures. Readily takes on challenges or difficult tasks and has reputation for delivering on commitments.
Financial Acumen
Interprets and applies key financial indicators to make better business decisions.
For example, gathers the financial data and metrics essential for the role interprets quantitative and financial data accurately; seeks guidance, as appropriate.
Manages Complexity
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, quickly determines the most critical data and focuses analysis there; recognizes even subtle symptoms that indicate problems; probes deeply for root causes; uses systematic problem-solving methods. well.
Drives Results
Consistently achieves results, even under tough circumstances. For example, holds self to high standards of performance; sets some challenging goals; wants to achieve meaningful results; pursues initiatives/efforts to successful completion and closure. Focuses on key goals, even during setbacks and obstacles.
Collaborates
Builds partnerships and works collaboratively with others to meet shared objectives. For example, encourages coworkers and external partners to work together as a team, and makes sure they get credit for doing so. Encourages people to share their honest views, responds in a non-defensive way when they do.
Balances Stakeholders
Anticipates and balances the needs of multiple stakeholders. For example, shows a strong commitment to identifying all relevant issues and making decisions that maximize outcomes for all key stakeholders. Engages effectively with multiple stakeholders and responds with well-balanced, win-win solutions.
Cultivates Innovation
Creates new and better ways for the organization to be successful. For example, approaches professional work in unique or innovative ways. Offers original ideas. Appreciates others'''''''''''''''' creative ideas and solutions and provides helpful input to enhance them.
Customer Focus
Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.
Instills Trust
Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward.
Situational Adaptability
Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, takes steps to adapt to changing needs, conditions, priorities, or opportunities. Understands the cues that suggest a change in approach is needed; adopts new behaviours accordingly.
SKILLS
Action Planning
Works without supervision and provides technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements.
Planning and Organizing
Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
Costing and Budgeting
Works under guidance (but not constant supervision) to perform costing, budgeting and finance tasks.
Policy and procedures
Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives.
Verbal Communication
Applies comprehensive knowledge to act independently while providing guidance and training to others on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies.
Data Collection and Analysis
Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making.
Commercial Acumen
Applies understanding of the business environment and objectives to develop solutions without supervision, while also providing technical assistance when necessary.
Project Risk and Issue Management
Works without supervision and provides technical guidance when required on identifying, assessing, prioritizing and managing project-related risks.
Risk Alternative Planning; Risk Analysis; Risk Categorization; Risk Identification; Risk Management Plan; Risk Management Planning; Risk Plan Implementation; Risk Prioritization; Risk Probability and Impact Assessment; Risk Register/Risk Listing; Risk Tolerance; Risk Urgency; Decision Tree Diagrams; Probability And Impact Matrix.
Project Schedule Management
Works without supervision and provides technical guidance when required on sequencing and scheduling tasks into a project plan.
Critical Chain; Critical Path Analysis; Estimating; Precedence Diagramming Method; Project Schedule; Project Schedule Baseline; Resource leveling; Resource Loading; Rolling Wave Planning; Schedule Variance Analysis; Task Relationship Logic; Theory of Constraints; Work Breakdown Structure; Work In Progress (WIP) Limits; Burndown Charts; Burnup Charts; Gantt Chart; Milestone Chart; Precedence Diagram; Project Schedule Management Plan.
Project Scope Management
Works with full competence to identify, verify, and manage changes to the scope of the project or program, utilizing the most appropriate approach. Typically works without supervision and may provide technical guidance.
Project requirements management plan; Project scope statement; Project requirements documentation; Project scope change management plan; Project scope documents; Project scope baseline; Project requirements validation plan; Project requirements verification plan.
Project Tracking and Reporting
Works without supervision and provides technical guidance when required on measuring and reporting progress toward intermediate targets to make sure a project stays on track to achieve its ultimate goals. Project Performance Report; Status Reporting; Status Reports; Schedule Reporting.
Stakeholder Expectation Management
Works with full competence to identify potential stakeholders, analyze their expectations, and develop strategies for managing stakeholders and their expectations. Typically works without supervision and may provide technical guidance.
Communications management plan; Expectation management; Relationship building; Managing relationships; Conflict resolution techniques; Conflict management.
EDUCATION
Bachelor’s degree in business administration, marketing or related field
EXPERIENCE
Minimum 5 years’ experience in similar or related role
Must have experience in financial services / payments / banking / point of sale envinromnent – Card Acquiring/Card Acceptance business.
TASKS
Manage project execution to ensure adherence to budget, schedule, and scope.
Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
Monitor or track project milestones and deliverables.
Confer with project personnel to identify and resolve problems.
Develop and manage work breakdown structure (WBS) of information technology projects.
Submit project deliverables, ensuring adherence to quality standards.
Direct or coordinate activities of project personnel.
Prepare project status reports by collecting, analyzing, and summarizing information and trends and execute a project communication plan.
Assign duties, responsibilities, and spans of authority to project personnel.
Initiate, review, or approve modifications to project plans.
Schedule and facilitate meetings related to information technology projects.
Perform risk assessments to develop response strategies.
Monitor the performance of project team members, providing and documenting performance feedback.
Negotiate with project stakeholders or suppliers to obtain resources or materials.
Identify need for initial or supplemental project resources.
Coordinate recruitment or selection of project personnel.
Identify, review, or select vendors or consultants to meet project needs.
Develop and manage annual budgets for information technology projects.
Develop implementation plans that include analyses such as cost-benefit or return on investment (ROI).
Assess current or future customer needs and priorities by communicating directly with customers, conducting surveys, or other methods.
Salary - R1 - R1.2 mill p.a CTC
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