Senior Product Owner - Digital Freight Services

SUMMARY:
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POSITION INFO:

Our client, a leading logistics company is seeking a Senior Product Owner - Enterprise Service Catalogue to join their team.

The purpose of this role is for driving the creation, commercialization and implementation of the Company’s service catalogue for Airfreight & Sea freight. Designing and setting up the way they build, organise, and roll out the service catalogue so it becomes part of all their digital products for customers.

Location: Kempton Park Johannesburg

Job type: Permanent Position – operating in a hybrid environment

Duties and Responsibilities

• Facilitate the creation and refinement of product and service definitions for enterprise-level Airfreight & Sea freight offerings.
• Ensure product and service definitions are aligned with the company’s overall strategic goals, customer needs, and industry trends.
• Collaborate with the global Enterprise Service Catalogue team and cross-functional teams to translate business requirements into technical specifications and product features.
• Drive & verify the implementation of the Enterprise Service Catalogue into our various customer facing applications & Digital solutions
• Serve as the liaison between business units, global teams, and IT departments to gather input, define needs, and create alignment on product/service offerings.
• Act as a key point of contact for Airfreight & Sea freight product and service definition-related inquiries and support throughout the lifecycle.
• Communicate changes & requirements to the Enterprise Service Catalogue to internal stakeholders
• Create and maintain clear, comprehensive product and service implementation documentation, user stories, and use cases.
• Ensure that documentation is up-to-date, well-organized, and accessible to relevant stakeholders.
• Work with internal teams & stakeholders to gather & verify requirements for Airfreight & Sea freight products and services.
• Communicate demand & requirements to the global Enterprise Service Catalogue team and follow up on the actual implementations

Minimum Requirements

• Bachelor’s degree in Business Administration, Product Management, Engineering, or a related field.
• Strong understanding of enterprise product development, lifecycle management and transport & logistics
• Experience with business analysis, requirements gathering, and documentation tools (e.g., JIRA, Confluence, or similar).
• Strong analytical and problem-solving skills with the ability to translate complex ideas into actionable plans.
• Familiarity with Agile methodologies or other relevant frameworks for managing product/service lifecycles.
• Proficient in Excell, PowerPoint, word and Outlook
• Knowledge of industry-specific standards and regulations related to transport & logistics.

Skills Required

• Strong analytical and problem-solving skills with the ability to translate complex ideas into actionable plans.
• Excellent communication and facilitation skills with the ability to engage and influence diverse stake holder groups.
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Should meet the above criteria, we invite you to apply directly to the advertisement. Should you not hear back from us within 2 weeks of application, kindly consider your application as unsuccessful