Senior Program Manager: Digital / Design

Recruiter:

People Solved

Job Ref:

Senior Program Manag..

Date posted:

Thursday, October 16, 2025

Location:

Cape Town, South Africa

Salary:

tbc

SUMMARY:
This is a strategic and delivery-focused role where you’ll oversee a dynamic UX/UI portfolio within a fast-paced, innovation-driven environment. You’ll work at the intersection of Product, Design, Tech, and Data, driving collaboration, cohesion, and continuous improvement across digital initiatives.

POSITION INFO:

Introduction

Are you passionate about leading digital transformation and elevating user experiences through design and delivery excellence?

Join a forward-thinking fintech organisation that’s redefining how financial solutions are built, delivered, and experienced across Africa.

This is a strategic and delivery-focused role where you’ll oversee a dynamic UX/UI portfolio within a fast-paced, innovation-driven environment. You’ll work at the intersection of Product, Design, Tech, and Data, driving collaboration, cohesion, and continuous improvement across digital initiatives — with a special focus on Loyalty & Rewards in a next-generation app ecosystem.

Duties & Responsibilities

Own and govern the digital design (UX/UI) portfolio for Loyalty & Rewards, ensuring strategic alignment with business goals.
Drive end-to-end delivery management, overseeing workflows, sprints, and capacity planning through tools like Jira and Confluence.
Partner with Product and Tech teams to refine requirements, manage dependencies, and accelerate delivery.
Oversee BAU and change requests, ensuring seamless triage, prioritisation, and resolution of design-related work.
Collaborate across cross-functional teams to synchronize backlogs, release plans, and delivery timelines.
Report on UX/UI delivery metrics, performance, and user experience KPIs for executive and board visibility.
Champion continuous improvement, using analytics and behavioural insights to refine and evolve digital experiences.

Desired Experience & Qualification

10+ years’ experience in digital delivery, program/portfolio management, or design operations.
Proven experience working closely with UX/UI, Product, and Technology teams in agile environments.
Strong understanding of Agile frameworks and delivery tools such as Jira and Confluence.
Strategic thinker with excellent communication, stakeholder management, and facilitation skills.
Data-driven decision-maker who thrives in a fast-paced, iterative environment.
Degree in Business, Project Management, Design, Technology, or a related field (or equivalent experience).

Similar jobs you might be interested in:

Senior Program Manager: Digital / Design
Location: Capetown
Salary: tbc
This is a strategic and delivery-focused role where you’ll oversee a dynamic UX/UI portfolio within a fast-paced, innovation-driven environment. You’ll work at the intersection of Product, Design, Tech, and Data, driving collaboration, cohesion, and continuous improvement across digital initiatives.
49 days ago

ICT Asset Controller Team Leader 3 months contract
Location: Cape Town
Salary:
We are sourcing for an ICT Asset Controller Team Leader role.
1 day ago

Contracts Manager â R240 Million Luxury Development | Sea Point, Cape Town
Location: Cape Town
Salary: 90000 Monthly
Contracts manager – R240 Million Luxury Development | Sea Point, Cape Town
28 days ago

Project Manager
Location: Cape Town
Salary:
Paragon Africa is looking for a Project manager to join their team!!!
21 days ago

Intermediate .NET Developer (Blazor)
Location: Cape Town
Salary:
2 days ago

Tech Lead (Systems Engineer) - (CONTRACT)
Location: Cape Town
Salary:
6 days ago

Project Planning Manager
Location: Cape Town
Salary:
PROJECT PLANNING manager - RENEWABLE ENERGY - CAPE TOWN
16 days ago

Senior Accounts Receivable Specialist
Location: Cape Town
Salary:
52 days ago

Head of Finance
Location: Bellville
Salary: Market related
Our client is an established, fast-paced organisation within the financial services sector seeking a
57 days ago

Assistant SPA-Manager
Location: Cape Town
Salary:
8 days ago