SUMMARY:
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POSITION INFO:
Our client is looking for a Senior Remote Assistant to join their team in Richards Bay . Despite the title, this is not a remote position — the successful candidate will work full-time within the practice and play an important role in creating a welcoming and professional experience for every client. If you are energetic, well-presented, self-motivated and driven to deliver an exceptional client experience, this could be the opportunity for you! Minimum requirements Matric Previous sales and\/or customer-facing experience will be advantageous Previous administrative experience will be advantageous Fluent in Afrikaans and English Able to work effectively in a fast-paced, people-focused practice environment Must be willing to work retail hours (45 hours per week) , including weekends on a rotational basis, with every second weekend off Must understand that this is a full-time, practice-based position and not a remote working role Skills required Excellent verbal communication and interpersonal skills Confident and comfortable engaging with new people on a daily basis Strong people skills with a natural ability to build rapport and establish positive relationships Self-confident, driven and motivated with a positive attitude Professional, neat and well-presented appearance Customer-focused with a genuine interest in providing an exceptional client experience Comfortable working with different personalities and adapting to various client needs Strong initiative with the ability to proactively assist clients and contribute to the success of the practice Duties and responsibilities Work full-time within the practice and interact with a diverse range of clients and people on a daily basis Welcome clients in a warm, professional and confident manner, creating a positive first impression of the practice Build strong professional relationships with clients by demonstrating genuine interest, approachability and excellent interpersonal skills Engage confidently with new people on a daily basis and adapt communication style according to different personalities, needs and situations Create a comfortable and welcoming environment where clients feel valued, respected and at ease Communicate clearly, confidently and professionally with clients, colleagues and relevant stakeholders Listen attentively to clients, understand their needs and provide appropriate assistance and guidance throughout their experience Deliver a high standard of customer service by ensuring that clients receive professional, friendly and attentive support Apply sales skills and a customer-focused approach to identify client needs and confidently promote suitable products and services Contribute towards achieving sales targets and practice objectives through a driven, proactive and results-oriented approach Assist in creating a positive client experience that encourages customer satisfaction, loyalty and repeat business Manage client interactions professionally and remain calm, positive and approachable when dealing with different personalities and situations Demonstrate confidence when engaging with clients and colleagues while maintaining a professional and respectful manner Work effectively as part of a team and contribute towards a positive, supportive and professional practice environment Maintain a neat, professional and well-presented appearance that reflects the standards and image of the practice Demonstrate strong verbal communication skills and the ability to communicate information clearly and effectively Take initiative in identifying opportunities to assist clients and contribute towards the overall success of the practice Remain motivated, energetic and driven while managing a busy, people-focused environment Represent the practice professionally during all client interactions and ensure a consistently high standard of service is maintained Remuneration Arrangement from R 15 000 - R 20 000 Cost to Company, depending on experience IMPORTANT: Applications close 02 October 2026 If you did not receive feedback within 14 days, please consider your application unsuccessful Only applications submitted via the Ditto Jobs platform will be considered Only candidates who meet all our client's minimum requirements will be contacted
